All Systems Operational
ACT NBN POIs Operational
90 days ago
100.0 % uptime
Today
Backhaul - NBN POI Operational
90 days ago
100.0 % uptime
Today
NBN POI - 9CVI (Civic) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 9QBN (Queanbeyan) Operational
90 days ago
100.0 % uptime
Today
NSW NBN POIs Operational
90 days ago
99.99 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.94 % uptime
Today
NBN POI - 2ALB (Albury) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2BLK (Blacktown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2BLV (Berkeley Vale) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CAM (Campsie) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CAS (Castle Hill) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CBT (Campbelltown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CFS (Coffs Harbour) Operational
90 days ago
99.95 % uptime
Today
NBN POI - 2CHA (Chatswood) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CRR (Carramar) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CYS (City South) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2DAL (Dalley) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2DBB (Dubbo) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2EDG (Edgecliff) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2FRE (Frenchs Forest) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GBE (Glebe) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GOS (Gosford) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GRN (Grafton) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2HAM (Hamilton) Operational
90 days ago
99.98 % uptime
Today
NBN POI - 2KNS (Kensington) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LAK (Lakemba) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LID (Lidcombe) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LIV (Liverpool) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MAI (Maitland) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MIR (Miranda) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MOS (Mosman) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MYF (Mayfield) Operational
90 days ago
99.98 % uptime
Today
NBN POI - 2NEW (Newtown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2NWR (Nowra-Bomaderry) Operational
90 days ago
99.96 % uptime
Today
NBN POI - 2PAR (Parramatta) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PEA (Peakhurst) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PEN (Pendle Hill) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PTH (Penrith) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2ROC (Rockdale) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2RYD (Ryde) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2STL (St Leonards) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2SYA (Asquith Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2SYB (Eastern Creek Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2TAM (Tamworth) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2WAG (Wagga Wagga) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2WIN (Windsor) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2WLG (Wollongong) Operational
90 days ago
100.0 % uptime
Today
NSW Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX SY3 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Equinix SY4 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX SY6 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX SY7 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Globalswitch 1 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Globalswitch 2 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC S1 ? Operational
90 days ago
100.0 % uptime
Today
Interconnect - AXON ? Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Peering - Equinix ? Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
NT NBN POIs Operational
90 days ago
100.0 % uptime
Today
Backhaul - NBN POI Operational
90 days ago
100.0 % uptime
Today
NBN POI - 8DRW (Darwin) Operational
90 days ago
100.0 % uptime
Today
QLD NBN POIs Operational
90 days ago
99.96 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4APL (Aspley) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BBE (Bundaberg) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BDB (Bundamba) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BNA (Acacia Ridge Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BNB (Aspley Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4CAB (Caboolture) Operational
90 days ago
99.14 % uptime
Today
NBN POI - 4CAI (Cairns) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4CPH (Camp Hill) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4EMP (Eight Mile) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4GDN (Goodna) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4IPS (Ipswich) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4KLG (Petrie) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4MKY (Mackay) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4MRA (Merrimac) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4NBR (Nambour) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4NER (Nerang) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 4ROT (Rockhampton) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4SLA (Slacks Creek) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4SOP (Southport) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4TNS (Townsville) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4TOB (Toowoomba) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4WOB (Woolloongabba) Operational
90 days ago
100.0 % uptime
Today
QLD Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC B1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC B2 Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
SA NBN POIs Operational
90 days ago
100.0 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5ADA (Lonsdale Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5ADB (Greenfields Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5CPK (St Marys) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5EDW (Edwardstown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5EZB (Elizabeth) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5MOD (Modbury) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5PRO (Prospect) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5PTA (Port Augusta) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5STI (Stirling) Operational
90 days ago
100.0 % uptime
Today
SA Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX AE1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - YourDC Hawthorn Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
TAS NBN POIs Operational
90 days ago
100.0 % uptime
Today
Backhaul - NBN POI Operational
90 days ago
100.0 % uptime
Today
NBN POI - 7HOB (Hobart) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 7LAU (Launceston) Operational
90 days ago
100.0 % uptime
Today
TAS Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Technopark Data Centre TDC3 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Cambridge Data Centre CBDC Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Derwent Park Data Centre DPDC Operational
90 days ago
100.0 % uptime
Today
Infrastructure - PIPE Data Centre Operational
90 days ago
100.0 % uptime
Today
VIC NBN POIs Operational
90 days ago
99.76 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.7 % uptime
Today
NBN POI - 3BEN (Bendigo) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 3BRA (Ballarat) Operational
90 days ago
99.63 % uptime
Today
NBN POI - 3CAU (Caulfield) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3CBN (Cranbourne) Operational
90 days ago
99.32 % uptime
Today
NBN POI - 3CTA (Cheltenham) Operational
90 days ago
99.2 % uptime
Today
NBN POI - 3DAD (Dandenong) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3EXH (Exhibition) Operational
90 days ago
99.42 % uptime
Today
NBN POI - 3FSR (Footscray) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3GEE (Geelong) Operational
90 days ago
99.42 % uptime
Today
NBN POI - 3HAW (Hawthorn) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3HRS (Horsham) Operational
90 days ago
99.42 % uptime
Today
NBN POI - 3KAL (Karingal) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3KEW (Kew) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3KEY (Keysborough) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3KGP (Kings Park) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3LIL (Lilydale) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3MEA (Nunawading Depot) Operational
90 days ago
99.98 % uptime
Today
NBN POI - 3MEB (Port Melbourne Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3MTE (Mount Eliza) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3NBA (North Balwyn) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3RES (Reservoir) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3RWO (Ringwood) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3SHP (Shepparton) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 3SMR (South Morang) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3STK (St Kilda) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3TAG (Traralgon) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3TMN (Tullamarine) Operational
90 days ago
98.67 % uptime
Today
NBN POI - 3TNB (Thornbury) Operational
90 days ago
98.58 % uptime
Today
NBN POI - 3WER (Werribee) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 3WHL (Wheelers Hill) Operational
90 days ago
99.42 % uptime
Today
VIC Core Network and Data Centres Operational
90 days ago
99.99 % uptime
Today
Infrastructure - EQUINIX ME1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC M1 ? Operational
90 days ago
99.98 % uptime
Today
Interconnect - AXON ? Operational
90 days ago
100.0 % uptime
Today
Interconnect - Megaport ? Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Peering - Equinix Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
WA NBN POIs Operational
90 days ago
100.0 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6APP (Applecross) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6BSD (Bassendean) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6CAN (Cannington) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6CGE (South Coogee) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6DBL (Doubleview) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6GLT (Geraldton) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6HIL (Hilton) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6KAT (Katanning) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6KEL (Kelmscott) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6MLO (Mullaloo) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6PEA (Wangara Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6PEB (Bentley Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6PNJ (Pinjarra) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6SUB (Subiaco) Operational
90 days ago
100.0 % uptime
Today
WA Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC P1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC P2 Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
National Operational
90 days ago
100.0 % uptime
Today
nbn Satellite Services ? Operational
90 days ago
100.0 % uptime
Today
Intercapital - Adelaide to Melbourne ? Operational
90 days ago
100.0 % uptime
Today
Intercapital - Adelaide to Perth Operational
90 days ago
100.0 % uptime
Today
Intercapital - Canberra to Melbourne Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Brisbane (Inland Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Brisbane (Coast Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Canberra Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Melbourne (Inland Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Melbourne (Coast Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Perth (Indigo) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Melbourne to Hobart Operational
90 days ago
100.0 % uptime
Today
Systems - B2B/API Operational
90 days ago
100.0 % uptime
Today
Hosted PBX Services Operational
90 days ago
100.0 % uptime
Today
Core Voice Trunking Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Change ID: CH-008918

Maintenance Window:
======================
Start Date & Time: 22/11/2024 00:00:00 AEDT
Finish Date & Time: 22/11/2024 07:00:00 AEDT

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 3CBN (Cranbourne)
- 3EXH (Exhibition)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Nov 06, 2024 - 10:35 AEDT
Change ID: CH-008919

Maintenance Window:
======================
Start Date & Time: 26/11/2024 00:00:00 AEDT
Finish Date & Time: 26/11/2024 05:00:00 AEDT

Impact
======================
Service Impact: Up to 0.5 hour service interruption within a 5 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 2WLG (Wollongong)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Nov 06, 2024 - 10:45 AEDT
Change ID: CRQ000008326177

Maintenance Window:
======================
Start Date & Time: 27/11/2024 00:00:00 AEDT
Finish Date & Time: 27/11/2024 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3DAD (Dandenong)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Nov 20, 2024 - 12:10 AEDT
Change ID: CH-008920

Maintenance Window:
======================
Start Date & Time: 27/11/2024 03:00:00 AEDT
Finish Date & Time: 27/11/2024 09:00:00 AEDT

Impact
======================
Service Impact: Up to 0.5 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 6GLT (Geraldton)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Nov 06, 2024 - 10:52 AEDT
Change ID: CH-008922

Maintenance Window:
======================
Start Date & Time: 05/12/2024 00:00:00 AEDT
Finish Date & Time: 05/12/2024 07:00:00 AEDT

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 3TMN (Tullamarine)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Nov 20, 2024 - 08:21 AEDT
Past Incidents
Nov 21, 2024
Completed - The scheduled maintenance has been completed.
Nov 21, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:00 AEDT
Scheduled - Change ID: CRQ000008359465

Maintenance Window:
======================
Start Date & Time: 21/11/2024 00:00:00 AEDT
Finish Date & Time: 21/11/2024 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3KAL (Karingal)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 6, 13:51 AEDT
Nov 20, 2024
Completed - The scheduled maintenance has been completed.
Nov 20, 06:01 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:00 AEDT
Scheduled - Change ID: CRQ000008326168

Maintenance Window:
======================
Start Date & Time: 20/11/2024 00:00:00 AEDT
Finish Date & Time: 20/11/2024 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 2 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3DAD (Dandenong)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 6, 13:59 AEDT
Completed - The scheduled maintenance has been completed.
Nov 20, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:01 AEDT
Scheduled - Change ID: CRQ000008326200

Maintenance Window:
======================
Start Date & Time: 20/11/2024 00:00:00 AEDT
Finish Date & Time: 20/11/2024 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 2 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2NEW (Newtown)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 6, 13:57 AEDT
Nov 19, 2024
Completed - The scheduled maintenance has been completed.
Nov 19, 06:59 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 23:59 AEDT
Scheduled - Emergency Maintenance Window:
======================
Start Date & Time: 18/11/2024 23:59:00 AEDT
Finish Date & Time: 19/11/2024 06:59:00 AEDT

Impact
======================
Service Impact: Up to 2 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 3TMN (Tullamarine)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 18, 21:52 AEDT
Nov 18, 2024
Nov 17, 2024

No incidents reported.

Nov 16, 2024
Completed - The scheduled maintenance has been completed.
Nov 16, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 00:00 AEDT
Scheduled - Change ID: CH-008921

Emergency Maintenance Window:
======================
Start Date & Time: 16/11/2024 00:00:00 AEDT
Finish Date & Time: 16/11/2024 06:00:00 AEDT

Impact
======================
Service Impact: Up to 4 hour service interruption within a 6 hour emergency maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform emergency maintenance on the equipment servicing the following NBN POI(s):
- 3CTA (Cheltenham)



During the emergency maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 15, 17:01 AEDT
Nov 15, 2024
Completed - The scheduled maintenance has been completed.
Nov 15, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 00:00 AEDT
Scheduled - Change ID: CRQ000008325939

Maintenance Window:
======================
Start Date & Time: 15/11/2024 00:00:00 AEDT
Finish Date & Time: 15/11/2024 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2STL (St Leonards)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Oct 31, 18:52 AEDT
Nov 14, 2024
Completed - The scheduled maintenance has been completed.
Nov 14, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 01:00 AEDT
Scheduled - Change ID: CRQ000008325960

Maintenance Window:
======================
Start Date & Time: 14/11/2024 01:00:00 AEDT
Finish Date & Time: 14/11/2024 07:00:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 4APL (Aspley)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Oct 25, 17:21 AEDT
Nov 13, 2024
Completed - The scheduled maintenance has been completed.
Nov 13, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:00 AEDT
Scheduled - Change ID: CH-008916

Maintenance Window:
======================
Start Date & Time: 13/11/2024 00:00:00 AEDT
Finish Date & Time: 13/11/2024 07:00:00 AEDT

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 3TNB (Thornbury)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Oct 28, 12:59 AEDT
Nov 12, 2024
Completed - The scheduled maintenance has been completed.
Nov 12, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 01:00 AEDT
Scheduled - Change ID: CRQ000008326004

Maintenance Window:
======================
Start Date & Time: 12/11/2024 01:00:00 AEDT
Finish Date & Time: 12/11/2024 07:00:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 4WOB (Woolloongabba)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Oct 25, 17:18 AEDT
Nov 11, 2024

No incidents reported.

Nov 10, 2024
Resolved - Event Start Date/Time: 10/11/24 06:57 AEDT
Event End Date/Time: 10/11/24 07:35 AEDT
Problem Status: Resolved
Impacted POI(s): 2CFS

Dear Customer,

Connectivity to NBN POI 2CFS has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 10, 15:10 AEDT
Monitoring - Event Start Date/Time: 10/11/24 06:57 AEDT
Event End Date/Time: 10/11/24 07:35 AEDT
Problem Status: Monitoring
Impacted POI(s): 2CFS

Dear Customer,

Connectivity to NBN POI 2CFS has been restored and traffic observed to be flowing as expected as at 07:35.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 10, 08:05 AEDT
Investigating - Event Start Date/Time: 10/11/24 06:57 AEDT
Problem Status: Active
Impacted POI(s): 2CFS

Dear Customer,

FSG have observed an outage affecting NBN POI 2CFS, we are currently investigating, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 10, 07:08 AEDT
Nov 9, 2024

No incidents reported.

Nov 8, 2024
Resolved - Event Start Date/Time: 08/11/2024 00:59 AEDT
Event End Date/Time: 08/11/2024 04:19 AEDT
Problem Status: Monitoring
Impacted POI(s): 3MEA

Dear Customer,

Connectivity to NBN POI 3MEA has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 8, 07:03 AEDT
Monitoring - Event Start Date/Time: 08/11/2024 00:59 AEDT
Event End Date/Time: 08/11/2024 04:19 AEDT
Problem Status: Monitoring
Impacted POI(s): 3MEA

Dear Customer,

Connectivity to NBN POI 3MEA has been restored and traffic observed to be flowing as expected as at 3MEA. We are awaiting confirmation from our backhaul provider that work on this fault has been completed.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 8, 05:04 AEDT
Identified - Event Start Date/Time: 08/11/2024 00:59 AEDT
Problem Status: Active
Impacted POI(s): 3MEA

Dear Customer,

Nbn POI 3MEA is undergoing maintenance by nbn, some interruptions may be experienced until the end of the maintenance window at 06:00.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 8, 03:23 AEDT
Monitoring - Event Start Date/Time: 08/11/2024 00:59 AEDT
Event End Date/Time: 08/11/2024 01:38 AEDT
Problem Status: Monitoring
Impacted POI(s): 3MEA

Dear Customer,

Connectivity to NBN POI 3MEA has been restored and traffic observed to be flowing as expected as at 3MEA. We are awaiting confirmation from our backhaul provider that work on this fault has been completed.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 8, 01:39 AEDT
Investigating - Event Start Date/Time: 08/11/2024 00:59 AEDT
Problem Status: Active
Impacted POI(s): 3MEA

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 3MEA, we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 8, 01:25 AEDT
Completed - The scheduled maintenance has been completed.
Nov 8, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 00:00 AEDT
Scheduled - Change ID: CH-008917

Maintenance Window:
======================
Start Date & Time: 08/11/2024 00:00:00 AEDT
Finish Date & Time: 08/11/2024 06:00:00 AEDT

Impact
======================
Service Impact: Up to 6 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 2BLV (Berkeley Vale)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Oct 28, 13:07 AEDT
Nov 7, 2024
Resolved - Event Start Date/Time: 07/11/2024 02:23 AEDT
Event End Date/Time: 07/11/2024 04:35
Problem Status: Resolved
Impacted POI(s): 2NWR

Dear Customer,

Connectivity to NBN POI 2NWR has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 7, 06:25 AEDT
Monitoring - Event Start Date/Time: 07/11/2024 02:23 AEDT
Event End Date/Time: 07/11/2024 04:35
Problem Status: Monitoring
Impacted POI(s): 2WNR

Dear Customer,

The scheduled maintenance has been completed, and Network Engineers are conducting service health checks. We are awaiting confirmation from our backhaul provider that work on this fault is fully resolved.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 7, 04:50 AEDT
Identified - Event Start Date/Time: 07/11/2024 02:23 AEDT
Problem Status: Active
Impacted POI(s): 2WNR

Dear Customer,

Please be advised that additional impact from scheduled planned maintenance has resulted in an extended service outage affecting customers. The maintenance is still ongoing, and we will provide further updates as soon as we receive more information from the backhaul provider.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 7, 04:07 AEDT
Investigating - Event Start Date/Time: 07/11/2024 02:23 AEDT
Problem Status: Active
Impacted POI(s): 2WNR

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 2WNR, we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Nov 7, 04:01 AEDT
Completed - The scheduled maintenance has been completed.
Nov 7, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 00:00 AEDT
Scheduled - Change ID: CRQ000008325722

Maintenance Window:
======================
Start Date & Time: 07/11/2024 00:00:00 AEDT
Finish Date & Time: 07/11/2024 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 2 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2STL (St Leonards)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Oct 25, 17:16 AEDT