Maintenance Window: ====================== Start Date & Time: 22/11/2024 00:00:00 AEDT Finish Date & Time: 22/11/2024 07:00:00 AEDT
Impact ====================== Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.
Summary ====================== FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s): - 3CBN (Cranbourne) - 3EXH (Exhibition)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Maintenance Window: ====================== Start Date & Time: 26/11/2024 00:00:00 AEDT Finish Date & Time: 26/11/2024 05:00:00 AEDT
Impact ====================== Service Impact: Up to 0.5 hour service interruption within a 5 hour maintenance window.
Summary ====================== FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s): - 2WLG (Wollongong)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Maintenance Window: ====================== Start Date & Time: 27/11/2024 00:00:00 AEDT Finish Date & Time: 27/11/2024 06:00:00 AEDT
Impact ====================== Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.
Summary ====================== FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s): - 3DAD (Dandenong)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Maintenance Window: ====================== Start Date & Time: 27/11/2024 03:00:00 AEDT Finish Date & Time: 27/11/2024 09:00:00 AEDT
Impact ====================== Service Impact: Up to 0.5 hour service interruption within a 6 hour maintenance window.
Summary ====================== FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s): - 6GLT (Geraldton)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Maintenance Window: ====================== Start Date & Time: 05/12/2024 00:00:00 AEDT Finish Date & Time: 05/12/2024 07:00:00 AEDT
Impact ====================== Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.
Summary ====================== FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s): - 3TMN (Tullamarine)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Completed -
The scheduled maintenance has been completed.
Nov 21, 06:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:00 AEDT
Scheduled -
Change ID: CRQ000008359465
Maintenance Window: ====================== Start Date & Time: 21/11/2024 00:00:00 AEDT Finish Date & Time: 21/11/2024 06:00:00 AEDT
Impact ====================== Service Impact: Up to a 1 hour service interruption within a 6 hour maintenance window.
Summary ====================== FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s): - 3KAL (Karingal)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Completed -
The scheduled maintenance has been completed.
Nov 20, 06:01 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:00 AEDT
Scheduled -
Change ID: CRQ000008326168
Maintenance Window: ====================== Start Date & Time: 20/11/2024 00:00:00 AEDT Finish Date & Time: 20/11/2024 06:00:00 AEDT
Impact ====================== Service Impact: Up to a 2 hour service interruption within a 6 hour maintenance window.
Summary ====================== FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s): - 3DAD (Dandenong)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Completed -
The scheduled maintenance has been completed.
Nov 20, 06:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:01 AEDT
Scheduled -
Change ID: CRQ000008326200
Maintenance Window: ====================== Start Date & Time: 20/11/2024 00:00:00 AEDT Finish Date & Time: 20/11/2024 06:00:00 AEDT
Impact ====================== Service Impact: Up to a 2 hour service interruption within a 6 hour maintenance window.
Summary ====================== FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s): - 2NEW (Newtown)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Completed -
The scheduled maintenance has been completed.
Nov 19, 06:59 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 23:59 AEDT
Scheduled -
Emergency Maintenance Window: ====================== Start Date & Time: 18/11/2024 23:59:00 AEDT Finish Date & Time: 19/11/2024 06:59:00 AEDT
Impact ====================== Service Impact: Up to 2 hour service interruption within a 7 hour maintenance window.
Summary ====================== FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s): - 3TMN (Tullamarine)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Completed -
The scheduled maintenance has been completed.
Nov 16, 06:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 00:00 AEDT
Scheduled -
Change ID: CH-008921
Emergency Maintenance Window: ====================== Start Date & Time: 16/11/2024 00:00:00 AEDT Finish Date & Time: 16/11/2024 06:00:00 AEDT
Impact ====================== Service Impact: Up to 4 hour service interruption within a 6 hour emergency maintenance window.
Summary ====================== FSG engineers have been notified by our backhaul provider that they need to perform emergency maintenance on the equipment servicing the following NBN POI(s): - 3CTA (Cheltenham)
During the emergency maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Completed -
The scheduled maintenance has been completed.
Nov 15, 06:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 00:00 AEDT
Scheduled -
Change ID: CRQ000008325939
Maintenance Window: ====================== Start Date & Time: 15/11/2024 00:00:00 AEDT Finish Date & Time: 15/11/2024 06:00:00 AEDT
Impact ====================== Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.
Summary ====================== FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s): - 2STL (St Leonards)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Completed -
The scheduled maintenance has been completed.
Nov 14, 07:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 01:00 AEDT
Scheduled -
Change ID: CRQ000008325960
Maintenance Window: ====================== Start Date & Time: 14/11/2024 01:00:00 AEDT Finish Date & Time: 14/11/2024 07:00:00 AEDT
Impact ====================== Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.
Summary ====================== FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s): - 4APL (Aspley)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Completed -
The scheduled maintenance has been completed.
Nov 13, 07:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:00 AEDT
Scheduled -
Change ID: CH-008916
Maintenance Window: ====================== Start Date & Time: 13/11/2024 00:00:00 AEDT Finish Date & Time: 13/11/2024 07:00:00 AEDT
Impact ====================== Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.
Summary ====================== FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s): - 3TNB (Thornbury)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Completed -
The scheduled maintenance has been completed.
Nov 12, 07:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 01:00 AEDT
Scheduled -
Change ID: CRQ000008326004
Maintenance Window: ====================== Start Date & Time: 12/11/2024 01:00:00 AEDT Finish Date & Time: 12/11/2024 07:00:00 AEDT
Impact ====================== Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.
Summary ====================== FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s): - 4WOB (Woolloongabba)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Investigating -
Event Start Date/Time: 10/11/24 06:57 AEDT Problem Status: Active Impacted POI(s): 2CFS
Dear Customer,
FSG have observed an outage affecting NBN POI 2CFS, we are currently investigating, no ETR is available at this stage.
Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.
Monitoring -
Event Start Date/Time: 08/11/2024 00:59 AEDT Event End Date/Time: 08/11/2024 04:19 AEDT Problem Status: Monitoring Impacted POI(s): 3MEA
Dear Customer,
Connectivity to NBN POI 3MEA has been restored and traffic observed to be flowing as expected as at 3MEA. We are awaiting confirmation from our backhaul provider that work on this fault has been completed.
Monitoring -
Event Start Date/Time: 08/11/2024 00:59 AEDT Event End Date/Time: 08/11/2024 01:38 AEDT Problem Status: Monitoring Impacted POI(s): 3MEA
Dear Customer,
Connectivity to NBN POI 3MEA has been restored and traffic observed to be flowing as expected as at 3MEA. We are awaiting confirmation from our backhaul provider that work on this fault has been completed.
Investigating -
Event Start Date/Time: 08/11/2024 00:59 AEDT Problem Status: Active Impacted POI(s): 3MEA
Dear Customer,
FSG have observed a backhaul outage affecting NBN POI 3MEA, we are currently investigating with the backhaul provider, no ETR is available at this stage.
Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.
Completed -
The scheduled maintenance has been completed.
Nov 8, 06:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 00:00 AEDT
Scheduled -
Change ID: CH-008917
Maintenance Window: ====================== Start Date & Time: 08/11/2024 00:00:00 AEDT Finish Date & Time: 08/11/2024 06:00:00 AEDT
Impact ====================== Service Impact: Up to 6 hour service interruption within a 6 hour maintenance window.
Summary ====================== FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s): - 2BLV (Berkeley Vale)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Monitoring -
Event Start Date/Time: 07/11/2024 02:23 AEDT Event End Date/Time: 07/11/2024 04:35 Problem Status: Monitoring Impacted POI(s): 2WNR
Dear Customer,
The scheduled maintenance has been completed, and Network Engineers are conducting service health checks. We are awaiting confirmation from our backhaul provider that work on this fault is fully resolved.
Identified -
Event Start Date/Time: 07/11/2024 02:23 AEDT Problem Status: Active Impacted POI(s): 2WNR
Dear Customer,
Please be advised that additional impact from scheduled planned maintenance has resulted in an extended service outage affecting customers. The maintenance is still ongoing, and we will provide further updates as soon as we receive more information from the backhaul provider.
Investigating -
Event Start Date/Time: 07/11/2024 02:23 AEDT Problem Status: Active Impacted POI(s): 2WNR
Dear Customer,
FSG have observed a backhaul outage affecting NBN POI 2WNR, we are currently investigating with the backhaul provider, no ETR is available at this stage.
Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.
Completed -
The scheduled maintenance has been completed.
Nov 7, 06:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 00:00 AEDT
Scheduled -
Change ID: CRQ000008325722
Maintenance Window: ====================== Start Date & Time: 07/11/2024 00:00:00 AEDT Finish Date & Time: 07/11/2024 06:00:00 AEDT
Impact ====================== Service Impact: Up to a 2 hour service interruption within a 6 hour maintenance window.
Summary ====================== FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s): - 2STL (St Leonards)
During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.
Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.