All Systems Operational

ACT NBN POIs Operational
90 days ago
99.98 % uptime
Today
Backhaul - NBN POI Operational
90 days ago
100.0 % uptime
Today
NBN POI - 9CVI (Civic) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 9QBN (Queanbeyan) Operational
90 days ago
99.96 % uptime
Today
NSW NBN POIs Operational
90 days ago
99.94 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.42 % uptime
Today
NBN POI - 2ALB (Albury) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2BLK (Blacktown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2BLV (Berkeley Vale) Operational
90 days ago
99.91 % uptime
Today
NBN POI - 2CAM (Campsie) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CAS (Castle Hill) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CBT (Campbelltown) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2CFS (Coffs Harbour) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2CHA (Chatswood) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CRR (Carramar) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CYS (City South) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2DAL (Dalley) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2DBB (Dubbo) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2EDG (Edgecliff) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2FRE (Frenchs Forest) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GBE (Glebe) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GOS (Gosford) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GRN (Grafton) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2HAM (Hamilton) Operational
90 days ago
99.91 % uptime
Today
NBN POI - 2KNS (Kensington) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LAK (Lakemba) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LID (Lidcombe) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LIV (Liverpool) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MAI (Maitland) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MIR (Miranda) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MOS (Mosman) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MYF (Mayfield) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2NEW (Newtown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2NWR (Nowra-Bomaderry) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PAR (Parramatta) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PEA (Peakhurst) Operational
90 days ago
98.65 % uptime
Today
NBN POI - 2PEN (Pendle Hill) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PTH (Penrith) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2ROC (Rockdale) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2RYD (Ryde) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2STL (St Leonards) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2SYA (Asquith Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2SYB (Eastern Creek Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2TAM (Tamworth) Operational
90 days ago
99.68 % uptime
Today
NBN POI - 2WAG (Wagga Wagga) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2WIN (Windsor) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2WLG (Wollongong) Operational
90 days ago
100.0 % uptime
Today
NSW Core Network and Data Centres Operational
90 days ago
99.99 % uptime
Today
Infrastructure - EQUINIX SY3 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Equinix SY4 ? Operational
90 days ago
99.94 % uptime
Today
Infrastructure - EQUINIX SY6 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX SY7 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Globalswitch 1 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Globalswitch 2 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC S1 ? Operational
90 days ago
100.0 % uptime
Today
Interconnect - AXON ? Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Peering - Equinix ? Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
NT NBN POIs Operational
90 days ago
100.0 % uptime
Today
Backhaul - NBN POI Operational
90 days ago
100.0 % uptime
Today
NBN POI - 8DRW (Darwin) Operational
90 days ago
100.0 % uptime
Today
QLD NBN POIs Operational
90 days ago
99.98 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.91 % uptime
Today
NBN POI - 4APL (Aspley) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BBE (Bundaberg) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BDB (Bundamba) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BNA (Acacia Ridge Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BNB (Aspley Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4CAB (Caboolture) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4CAI (Cairns) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4CPH (Camp Hill) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4EMP (Eight Mile) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4GDN (Goodna) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4IPS (Ipswich) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4KLG (Petrie) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4MKY (Mackay) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4MRA (Merrimac) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4NBR (Nambour) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4NER (Nerang) Operational
90 days ago
99.73 % uptime
Today
NBN POI - 4ROT (Rockhampton) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4SLA (Slacks Creek) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4SOP (Southport) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4TNS (Townsville) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 4TOB (Toowoomba) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4WOB (Woolloongabba) Operational
90 days ago
100.0 % uptime
Today
QLD Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC B1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC B2 Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
SA NBN POIs Operational
90 days ago
99.97 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.94 % uptime
Today
NBN POI - 5ADA (Lonsdale Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5ADB (Greenfields Depot) Operational
90 days ago
99.92 % uptime
Today
NBN POI - 5CPK (St Marys) Operational
90 days ago
99.89 % uptime
Today
NBN POI - 5EDW (Edwardstown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5EZB (Elizabeth) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5MOD (Modbury) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5PRO (Prospect) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5PTA (Port Augusta) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5STI (Stirling) Operational
90 days ago
100.0 % uptime
Today
SA Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX AE1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - YourDC Hawthorn Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
TAS NBN POIs Operational
90 days ago
100.0 % uptime
Today
Backhaul - NBN POI Operational
90 days ago
100.0 % uptime
Today
NBN POI - 7HOB (Hobart) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 7LAU (Launceston) Operational
90 days ago
100.0 % uptime
Today
TAS Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Technopark Data Centre TDC3 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Cambridge Data Centre CBDC Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Derwent Park Data Centre DPDC Operational
90 days ago
100.0 % uptime
Today
Infrastructure - PIPE Data Centre Operational
90 days ago
100.0 % uptime
Today
VIC NBN POIs Operational
90 days ago
99.91 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.62 % uptime
Today
NBN POI - 3BEN (Bendigo) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3BRA (Ballarat) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3CAU (Caulfield) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3CBN (Cranbourne) Operational
90 days ago
99.58 % uptime
Today
NBN POI - 3CTA (Cheltenham) Operational
90 days ago
99.93 % uptime
Today
NBN POI - 3DAD (Dandenong) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3EXH (Exhibition) Operational
90 days ago
99.58 % uptime
Today
NBN POI - 3FSR (Footscray) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3GEE (Geelong) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3HAW (Hawthorn) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3HRS (Horsham) Operational
90 days ago
99.69 % uptime
Today
NBN POI - 3KAL (Karingal) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3KEW (Kew) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3KEY (Keysborough) Operational
90 days ago
99.7 % uptime
Today
NBN POI - 3KGP (Kings Park) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3LIL (Lilydale) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3MEA (Nunawading Depot) Operational
90 days ago
99.86 % uptime
Today
NBN POI - 3MEB (Port Melbourne Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3MTE (Mount Eliza) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3NBA (North Balwyn) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3RES (Reservoir) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3RWO (Ringwood) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3SHP (Shepparton) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3SMR (South Morang) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3STK (St Kilda) Operational
90 days ago
99.97 % uptime
Today
NBN POI - 3TAG (Traralgon) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3TMN (Tullamarine) Operational
90 days ago
99.58 % uptime
Today
NBN POI - 3TNB (Thornbury) Operational
90 days ago
99.95 % uptime
Today
NBN POI - 3WER (Werribee) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3WHL (Wheelers Hill) Operational
90 days ago
100.0 % uptime
Today
VIC Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX ME1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC M1 ? Operational
90 days ago
100.0 % uptime
Today
Interconnect - AXON ? Operational
90 days ago
100.0 % uptime
Today
Interconnect - Megaport ? Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Peering - Equinix Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
WA NBN POIs Operational
90 days ago
99.98 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.94 % uptime
Today
NBN POI - 6APP (Applecross) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6BSD (Bassendean) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6CAN (Cannington) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6CGE (South Coogee) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6DBL (Doubleview) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6GLT (Geraldton) Operational
90 days ago
99.8 % uptime
Today
NBN POI - 6HIL (Hilton) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6KAT (Katanning) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6KEL (Kelmscott) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6MLO (Mullaloo) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6PEA (Wangara Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6PEB (Bentley Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6PNJ (Pinjarra) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6SUB (Subiaco) Operational
90 days ago
100.0 % uptime
Today
WA Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC P1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC P2 Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
National Operational
90 days ago
100.0 % uptime
Today
nbn Satellite Services ? Operational
90 days ago
100.0 % uptime
Today
Intercapital - Adelaide to Melbourne ? Operational
90 days ago
100.0 % uptime
Today
Intercapital - Adelaide to Perth Operational
90 days ago
100.0 % uptime
Today
Intercapital - Canberra to Melbourne Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Brisbane (Inland Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Brisbane (Coast Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Canberra Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Melbourne (Inland Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Melbourne (Coast Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Perth (Indigo) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Melbourne to Hobart Operational
90 days ago
100.0 % uptime
Today
Systems - B2B/API Operational
90 days ago
100.0 % uptime
Today
Hosted PBX Services Operational
90 days ago
100.0 % uptime
Today
Core Voice Trunking Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Maintenance VADV0077057 - 2BLV and 2GOS NBN POI(s) Apr 1, 2025 00:00-07:00 AEDT

Update - Change ID: VADV0077057

Maintenance Window:
======================
Start Date & Time: 01/04/2025 00:00:00 AEDT
Finish Date & Time: 01/04/2025 07:00:00 AEDT

Impact
======================
Service Impact: Up to 6 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 2BLV (Berkeley Vale)
- 2GOS (Gosford)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 17, 2025 - 14:58 AEDT
Scheduled - Change ID: VADV0077057

Maintenance Window:
======================
Start Date & Time: 01/04/2025 00:00:00 AEDT
Finish Date & Time: 01/04/2025 07:00:00 AEDT

Impact
======================
Service Impact: Up to X hour service interruption within a X hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 2BLV (Berkeley Vale)
- 2GOS (Gosford)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 13, 2025 - 07:45 AEDT

Planned Maintenance VADV0076966 - 6GLT NBN POI(s) Apr 1, 2025 00:00-06:00 AEDT

Change ID: VADV0076966

Maintenance Window:
======================
Start Date & Time: 01/04/2025 00:00:00 AEDT
Finish Date & Time: 01/04/2025 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 6 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 6GLT (Geraldton)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Mar 08, 2025 - 00:25 AEDT

Planned Maintenance CRQ000008618789 - 5STI NBN POI(s) Apr 1, 2025 00:30-06:30 AEDT

Change ID: CRQ000008618789

Maintenance Window:
======================
Start Date & Time: 01/04/2025 00:30 Australian Eastern Daylight Time
Finish Date & Time: 01/04/2025 06:30 Australian Eastern Daylight Time

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 5STI (STIRLING)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Feb 25, 2025 - 16:38 AEDT

Planned Maintenance CRQ000008654172 - 3FSR NBN POI(s) Apr 2, 2025 00:00-06:00 AEDT

Change ID: CRQ000008654172

Maintenance Window:
======================
Start Date & Time: 02/04/2025 00:00 AEDT
Finish Date & Time: 02/04/2025 06:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3FSR (Footscray)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Apr 02, 2025 - 00:00 AEDT

Planned Maintenance VADV0077304 - 4BBE, 4TNS and 4NER NBN POI(s) Apr 2, 2025 00:00-07:00 AEDT

Change ID: VADV0077304

Maintenance Window:
======================
Start Date & Time: 02/042025 00:00 AEDT
Finish Date & Time: 02/042025 07:00 AEDT

Impact
======================
Service Impact: Up to 1 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 4BBE (Bundaberg)
- 4TNS (Townsville)
- 4NER (Nerang)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Mar 21, 2025 - 05:04 AEDT

Planned Maintenance VADV0077213 - 4TOB NBN POI(s) Apr 2, 2025 00:00-06:00 AEDT

Change ID: VADV0077213

Maintenance Window:
======================
Start Date & Time: 02/04/2025 00:00:00 AEDT
Finish Date & Time: 02/04/2025 06:00:00 AEDT

Impact
======================
Service Impact: Up to 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 4TOB (Toowoomba)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Mar 17, 2025 - 15:47 AEDT

Planned Maintenance CRQ000008654587- 2WIN NBN POI(s) Apr 3, 2025 00:00-06:00 AEDT

Change ID: CRQ000008654587

Maintenance Window:
======================
Start Date & Time: 03/04/2025 00:00 AEDT
Finish Date & Time: 03/04/2025 06:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2WIN (Windsor)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Mar 01, 2025 - 06:40 AEDT

Planned Maintenance CRQ000008686714 - 2FRE NBN POI(s) Apr 5, 2025 08:00 - Apr 6, 2025 18:00 AEST

Change ID: CRQ000008686714

Maintenance Window:
======================
Start Date & Time: 05/04/2025 08:00 AEDT
Finish Date & Time: 06/04/2025 18:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 1 day and 11 hours maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2FRE (Frenchs Forest)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Mar 21, 2025 - 05:59 AEDT

Planned Maintenance VADV0077269- 3TNB NBN POI(s) Apr 7, 2025 00:00-07:00 AEST

Change ID: VADV0077269

Maintenance Window:
======================
Start Date & Time: 06/04/2025 23:59:59 AEDT
Finish Date & Time: 07/04/2025 07:00:00 AEDT

Impact
======================
Service Impact: Up to 3 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 3TNB (Thornbury)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Mar 19, 2025 - 17:20 AEDT

Planned Maintenance CRQ000008617710 - 2GRN, 2CFS NBN POI(s) Apr 8, 2025 00:00-06:00 AEST

Change ID: CRQ000008617710

Maintenance Window:
======================
Start Date & Time: 08/04/2025 00:00 Australian Eastern Standard Time
Finish Date & Time: 08/04/2025 06:00 Australian Eastern Standard Time

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2GRN, 2CFS (GRAFTON, COFFS HARBOUR)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Feb 25, 2025 - 17:19 AEDT

Planned Maintenance CRQ000008674992 - 2ALB NBN POI(s) Apr 10, 2025 00:00-06:00 AEST

Change ID: CRQ000008674992

Maintenance Window:
======================
Start Date & Time: 10/04/2025 00:00:00 AEDT
Finish Date & Time: 10/04/2025 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 6 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2ALB (ALBURY)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Mar 14, 2025 - 23:44 AEDT

Planned Maintenance CRQ000008673496 - 4MRA NBN POI(s) Apr 11, 2025 00:00-06:00 AEST

Change ID: CRQ000008673496

Maintenance Window:
======================
Start Date & Time: 11/04/2025 00:00:00 AEDT
Finish Date & Time: 11/04/2025 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 6 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):

- 4MRA (MERRIMAC)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Mar 13, 2025 - 23:31 AEDT

Planned Maintenance VADV0077456 - 3TNB NBN POI(s) Apr 12, 2025 00:00-06:00 AEST

Change ID: VADV0077456

Maintenance Window:
======================
Start Date & Time: 12/04/2025 00:00:00 AEDT
Finish Date & Time: 12/04/2025 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 6 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3TNB (Thornbury)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Mar 27, 2025 - 22:30 AEDT

Planned Maintenance VADV0076648- 3TNB,3TMN POI(s) Apr 12, 2025 00:00-07:00 AEST

Change ID: VADV0076648

Maintenance Window:
======================
Start Date & Time: 12/04/2025 00:00:00 AEDT
Finish Date & Time: 12/04/2025 07:00:00 AEDT

Impact
======================
Service Impact: Up to a 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3TNB (Thornbury)
- 3TMN (Tullamarine)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Feb 21, 2025 - 00:31 AEDT

Planned Maintenance CRQ000008618904 - 4CAI and 4TNS NBN POI(s) Apr 17, 2025 00:00-06:00 AEST

Update - Change ID: CRQ000008618904

Maintenance Window:
======================
Start Date & Time: 17/04/2025 00:00:00 AEDT
Finish Date & Time: 17/04/2025 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 4CAI (Cairns)
- 4TNS (Townsville)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 25, 2025 - 08:13 AEDT
Scheduled - Change ID: CRQ000008618904

Maintenance Window:
======================
Start Date & Time: 02/04/2025 00:00:00 AEDT
Finish Date & Time: 02/04/2025 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 4CAI (Cairns)
- 4TNS (Townsville)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 21, 2025 - 05:14 AEDT

Planned Maintenance CRQ000008678371- 4BNB NBN POI(s) Apr 17, 2025 00:00-06:00 AEST

Change ID: CRQ000008678371

Maintenance Window:
======================
Start Date & Time: 17/04/2025 00:00:00 AEDT
Finish Date & Time: 17/04/2025 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 4BNB (Aspley Depot)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Mar 20, 2025 - 07:11 AEDT

Planned Maintenance CRQ000008690306 - 5STI NBN POI(s) Apr 23, 2025 00:30-06:30 AEST

Change ID: CRQ000008690306

Maintenance Window:
======================
Start Date & Time: 23/04/2025 00:30 AEST
Finish Date & Time: 23/04/2025 06:30 AEST

Impact
======================
Service Impact: Up to a 6 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 5STI (STIRLING)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Mar 29, 2025 - 00:13 AEDT

Planned Maintenance VADV0077270 - 3BEN,3SHP NBN POI(s) Apr 28, 2025 00:00-07:00 AEST

Update - We will be undergoing scheduled maintenance during this time.
Mar 23, 2025 - 01:44 AEDT
Scheduled - Change ID: VADV0077270

Maintenance Window:
======================
Start Date & Time: 28/04/2025 00:00:00 AEDT
Finish Date & Time: 28/04/2025 07:00:00 AEDT

Impact
======================
Service Impact: Up to a 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3BEN (Bendigo)
- 3SHP (Shepparton)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 28, 2025 - 00:00 AEST

Planned Maintenance VADV0077498 - 7HOB NBN POI(s) Apr 28, 2025 23:00 - Apr 29, 2025 05:00 AEST

Change ID: VADV0077498

Maintenance Window:
======================
Start Date & Time: 28/04/2025 23:00 AEDT
Finish Date & Time: 29/04/2025 04:00 AEDT

Impact
======================
Service Impact: Up to 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 7HOB (Hobart)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Mar 29, 2025 - 07:28 AEDT

Planned Maintenance CRQ000008684205 - 2BLK NBN POI(s) Apr 29, 2025 00:00-06:00 AEST

Change ID: CRQ000008684205

Maintenance Window:
======================
Start Date & Time: 29/04/2025 00:00:00 AEST
Finish Date & Time: 29/04/2025 06:00:00 AEST

Impact
======================
Service Impact: Up to a 6 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2BLK (BLACKTOWN)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Mar 21, 2025 - 23:56 AEDT

Planned Maintenance CRQ000008685327 - 2FRE NBN POI(s) Apr 29, 2025 00:00-06:00 AEST

Change ID: CRQ000008685327

Maintenance Window:
======================
Start Date & Time: 29/04/2025 00:00:00 AEDT
Finish Date & Time: 29/04/2025 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2FRE (Frenchs Forest)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Mar 25, 2025 - 08:00 AEDT
Mar 29, 2025
Completed - The scheduled maintenance has been completed.
Mar 29, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 00:00 AEDT
Scheduled - Change ID: CRQ000008679152

Maintenance Window:
======================
Start Date & Time: 29/03/2025 00:00:00 AEDT
Finish Date & Time: 29/03/2025 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 6 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):

- 2ALB (ALBURY)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 14, 23:50 AEDT
Mar 28, 2025
Completed - The scheduled maintenance has been completed.
Mar 28, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 00:00 AEDT
Scheduled - Change ID: VADV0077136

Maintenance Window:
======================
Start Date & Time: 28/03/2025 00:00:00 AEDT
Finish Date & Time: 28/03/2025 07:00:00 AEDT

Impact
======================
Service Impact: Up to a 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3CTA (Cheltenham)
- 3CBN (Cranbourne)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 13, 23:15 AEDT
Completed - The scheduled maintenance has been completed.
Mar 28, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 00:00 AEDT
Scheduled - Change ID: VADV0076954

Maintenance Window:
======================
Start Date & Time: 28/03/2025 00:00 AEDT
Finish Date & Time: 28/03/2025 07:00 AEDT

Impact
======================
Service Impact: Up to 3-hour service interruption within a 7-hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 3CBN (Cranbourne)
- 3TMN (Tullamarine)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 7, 07:00 AEDT
Mar 27, 2025
Resolved - Event Start Date/Time: 26/03/25 11:38 AEDT
Event End Date/Time: 27/03/25 16:54 AEDT
Problem Status: Resolved
Impacted POI(s): 2PEA

Dear Customer,

Connectivity to NBN POI 2PEA has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 27, 18:45 AEDT
Monitoring - Event Start Date/Time: 26/03/25 11:38 AEDT
Event End Date/Time: 27/03/25 16:54 AEDT
Problem Status: Monitoring
Impacted POI(s): 2PEA

Dear Customer,

Connectivity to NBN POI 2PEA has been restored and traffic observed to be flowing as expected as at 16:54. We are awaiting confirmation from the data centre that work on this fault has been completed.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 27, 16:56 AEDT
Update - Event Start Date/Time: 26/03/25 11:38 AEDT
Problem Status: Active
Impacted POI(s): 2PEA

Dear Customer,

Our backhaul provider has finished checking the backhaul and found the link to be restored, but there is significant loss of signal inside the data centre to our equipment. We have engaged the data centre to investigate the fault with this internal data centre link.

No ETR is available at this stage.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 27, 15:18 AEDT
Update - Event Start Date/Time: 26/03/25 11:38 AEDT
Problem Status: Active
Impacted POI(s): 2PEA

Dear Customer,

We have re-engaged our backhaul provider to conduct further investigation and are currently awaiting the outcome.

No ETR is available at this stage.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 27, 06:57 AEDT
Update - Event Start Date/Time: 26/03/25 11:38 AEDT
Problem Status: Active
Impacted POI(s): 2PEA

Dear Customer,

Our FSG Technician successfully swapped the SFP equipment at 00:25 AEDT 27/3/2025. Meanwhile, NBN Technician attended the 2PEA site to replace the SFP equipment on their end. However, alarms are still present.

Our FSG Technician will continue investigating, and our NOC team will actively monitor the situation.

We appreciate your patience and will provide further updates as soon as available.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 27, 03:41 AEDT
Update - Event Start Date/Time: 26/03/25 11:38 AEDT
Problem Status: Active
Impacted POI(s): 2PEA

Dear Customer,

Our backhaul outage has been resolved, however services still not restored. FSG technician will be heading to SY3 Data Center to swap the SFP equipment. At this time, no ETA is available.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 26, 23:52 AEDT
Update - Event Start Date/Time: 26/03/25 11:38 AEDT
Problem Status: Active
Impacted POI(s): 2PEA

Dear Customer,

Our backhaul provider's fiber technicians are actively addressing the issue. While we don't have an estimated resolution time yet, they are working diligently to restore service as quickly as possible.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 26, 22:05 AEDT
Identified - Event Start Date/Time: 26/03/25 11:38 AEDT
Problem Status: Active
Impacted POI(s): 2PEA

Dear Customer,

Our backhaul provider’s Fibre technicians are actively working on the fault. At this time, we do not have an estimated resolution time.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 26, 18:35 AEDT
Update - Event Start Date/Time: 6/03/25 11:38 AEDT
Problem Status: Active
Impacted POI(s): 2PEA

Dear Customer,

Our backhaul provider have engaged the fibre area crew for further investigation as they have identified a fibre fault with the service. no ETR is available at this stage

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 26, 16:57 AEDT
Update - Event Start Date/Time: 26/03/25 11:38 AEDT
Problem Status: Active
Impacted POI(s): 2PEA

Dear Customer,

We are awaiting the outcome of our backhaul provider's investigation, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 26, 15:40 AEDT
Investigating - Event Start Date/Time: 26/03/25 11:38 AEDT
Problem Status: Active
Impacted POI(s): 2PEA

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 2PEA, we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 26, 11:53 AEDT
Completed - The scheduled maintenance has been completed.
Mar 27, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:00 AEDT
Scheduled - Change ID: CRQ000008597483

Maintenance Window:
======================
Start Date & Time: 27/03/2025 00:00:00 AEDT
Finish Date & Time: 27/03/2025 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2FRE (Frenchs Forest)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 17, 04:05 AEDT
Completed - The scheduled maintenance has been completed.
Mar 27, 00:23 AEDT
Scheduled - Change ID: Cancelled CRQ000008674921

Cancelled Maintenance Window:
======================
Start Date & Time: 27/03/2025 01:00:00 AEDT
Finish Date & Time: 27/03/2025 07:00:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 4MRA (Merrimac)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 13, 07:14 AEDT
Mar 26, 2025
Completed - The scheduled maintenance has been completed.
Mar 26, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 01:00 AEDT
Scheduled - Change ID: CRQ000008673488

Maintenance Window:
======================
Start Date & Time: 26/03/2025 01:00:00 AEDT
Finish Date & Time: 26/03/2025 07:00:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 4MRA (Merrimac)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 12, 07:17 AEDT
Mar 25, 2025
Completed - The scheduled maintenance has been completed.
Mar 25, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 00:00 AEDT
Scheduled - Change ID: VADV0077397

Emergency Maintenance Window:
======================
Start Date & Time: 25/03/2025 00:00:00 AEDT
Finish Date & Time: 25/03/2025 06:00:00 AEDT

Impact
======================
Service Impact: Up to 4 hour service interruption within a 6 hour emergency maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform emergency maintenance on the equipment servicing the following NBN POI(s):
- 3SHP (Shepparton)


During the emergency maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the emergency maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 24, 23:05 AEDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Completed - The scheduled maintenance has been completed.
Mar 19, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 23:00 AEDT
Scheduled - Change ID: VADV0076893

Maintenance Window:
======================
Start Date & Time: 18/03/2025 23:00:00 AEDT
Finish Date & Time: 19/03/2025 07:00:00 AEDT

Impact
======================
Service Impact: Up to 3 hour service interruption within a 8 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 2ALB, 2CBT, 2WAG, 2MYF, 2HAM, 2WIN (Albury, Campbelltown, Wagga Wagga, Mayfield, Hamilton, Windsor)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 4, 20:30 AEDT
Mar 18, 2025
Resolved - Event Start Date/Time: 18/03/25 19:36 AEDT
Event End Date/Time: 19:55 18/03/25 AEDT
Problem Status: Resolved
Impacted POI(s): 4TNS

Dear Customer,

Connectivity to NBN POI 4TNS has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 18, 20:00 AEDT
Update - We are continuing to investigate this issue.
Mar 18, 19:49 AEDT
Investigating - Event Start Date/Time: 18/03/25 19:36 AEDT
Problem Status: Active
Impacted POI(s): 4TNS

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 4TNS , we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 18, 19:43 AEDT
Completed - Cancelled Change ID: CRQ000008601866

Cancelled Maintenance Window:
======================
Start Date & Time: 28/03/2025 01:00 Australian Eastern Daylight Time
Finish Date & Time: 28/03/2025 07:00 Australian Eastern Daylight Time

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 4MRA (Merrimac)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 18, 07:18 AEDT
Scheduled - Cancelled Change ID: CRQ000008601866

Maintenance Window:
======================
Start Date & Time: 28/03/2025 01:00 Australian Eastern Daylight Time
Finish Date & Time: 28/03/2025 07:00 Australian Eastern Daylight Time

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 4MRA (Merrimac)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Feb 17, 16:34 AEDT
Completed - Cancelled Change ID: CRQ000008673453

Cancelled Maintenance Window:
======================
Start Date & Time: 28/03/2025 00:00:00 AEDT
Finish Date & Time: 28/03/2025 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2ALB (Albury)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 18, 07:18 AEDT
Scheduled - Cancelled Change ID: CRQ000008673453

Maintenance Window:
======================
Start Date & Time: 28/03/2025 00:00:00 AEDT
Finish Date & Time: 28/03/2025 06:00:00 AEDT

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2ALB (Albury)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 13, 06:40 AEDT
Completed - Cancelled Change ID: CRQ000008654598

Cancelled Maintenance Window:
======================
Start Date & Time: 21/03/2025 00:00 Australian Eastern Daylight Time
Finish Date & Time: 21/03/2025 06:00 Australian Eastern Daylight Time

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2ALB (Albury)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 18, 07:17 AEDT
Scheduled - Cancelled Change ID: CRQ000008654598

Maintenance Window:
======================
Start Date & Time: 21/03/2025 00:00 Australian Eastern Daylight Time
Finish Date & Time: 21/03/2025 06:00 Australian Eastern Daylight Time

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2ALB (Albury)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 5, 16:39 AEDT
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.