Connectivity to NBN POI 3KEY has been restored and traffic observed to be flowing as expected as at 13:00. We are awaiting confirmation from our backhaul provider that work on this fault has been completed.
1st Event Start Date/Time: 16/07/24 08:02 AEST 1st Event End Date/Time: 16/07/24 08:04 AEST 2nd Event Start Date/Time: 16/07/24 08:06 AEST Problem Status: Active Impacted POI(s): 3KEY
Dear Customer,
Field testing has by our backhaul provider's technicians have break between Keysborough and Wantirna. Technicians are heading to the Wantirna exchange now for further testing.
Event Start Date/Time: 16/07/24 08:02 AEST Event End Date/Time: 16/07/24 08:04 AEST Problem Status: Monitoring Impacted POI(s): 3KEY
Dear Customer,
Connectivity to NBN POI 3KEY has been restored and traffic observed to be flowing as expected as at 08:04. We are awaiting confirmation from our backhaul provider that work on this fault has been completed.
Event Start Date/Time: 16/07/24 08:02 AEST Problem Status: Active Impacted POI(s): 3KEY
Dear Customer,
FSG have observed a backhaul outage affecting NBN POI 3KEY , we are currently investigating with the backhaul provider, no ETR is available at this stage.
Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.