All Systems Operational
NSW NBN POIs Operational
90 days ago
99.99 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.92 % uptime
Today
NBN POI - 2ALB (Albury) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2BLK (Blacktown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2BLV (Berkeley Vale) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CAM (Campsie) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CAS (Castle Hill) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CBT (Campbelltown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CFS (Coffs Harbour) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CHA (Chatswood) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CRR (Carramar) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CYS (City South) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2DAL (Dalley) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2DBB (Dubbo) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2EDG (Edgecliff) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2FRE (Frenchs Forest) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GBE (Glebe) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GOS (Gosford) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GRN (Grafton) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2HAM (Hamilton) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2KNS (Kensington) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LAK (Lakemba) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LID (Lidcombe) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LIV (Liverpool) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MAI (Maitland) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MIR (Miranda) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MOS (Mosman) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MYF (Mayfield) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2NEW (Newtown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2NWR (Nowra-Bomaderry) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PAR (Parramatta) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2PEA (Peakhurst) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PEN (Pendle Hill) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2PTH (Penrith) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2ROC (Rockdale) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2RYD (Ryde) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2STL (St Leonards) Operational
90 days ago
99.96 % uptime
Today
NBN POI - 2SYA (Asquith Depot) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2SYB (Eastern Creek Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2TAM (Tamworth) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2WAG (Wagga Wagga) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2WIN (Windsor) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2WLG (Wollongong) Operational
90 days ago
99.97 % uptime
Today
NSW Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX SY3 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Equinix SY4 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX SY6 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX SY7 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Globalswitch 1 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Globalswitch 2 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC S1 ? Operational
90 days ago
100.0 % uptime
Today
Interconnect - AXON ? Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Peering - Equinix ? Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
VIC NBN POIs Operational
90 days ago
99.89 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.41 % uptime
Today
NBN POI - 3BEN (Bendigo) Operational
90 days ago
99.18 % uptime
Today
NBN POI - 3BRA (Ballarat) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3CAU (Caulfield) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3CBN (Cranbourne) Operational
90 days ago
99.97 % uptime
Today
NBN POI - 3CTA (Cheltenham) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3DAD (Dandenong) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3EXH (Exhibition) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3FSR (Footscray) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3GEE (Geelong) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3HAW (Hawthorn) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3HRS (Horsham) Operational
90 days ago
99.8 % uptime
Today
NBN POI - 3KAL (Karingal) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3KEW (Kew) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3KEY (Keysborough) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3KGP (Kings Park) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3LIL (Lilydale) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3MEA (Nunawading Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3MEB (Port Melbourne Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3MTE (Mount Eliza) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3NBA (North Balwyn) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3RES (Reservoir) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3RWO (Ringwood) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3SHP (Shepparton) Operational
90 days ago
98.45 % uptime
Today
NBN POI - 3SMR (South Morang) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3STK (St Kilda) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3TAG (Traralgon) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3TMN (Tullamarine) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3TNB (Thornbury) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3WER (Werribee) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3WHL (Wheelers Hill) Operational
90 days ago
99.95 % uptime
Today
VIC Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX ME1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC M1 ? Operational
90 days ago
100.0 % uptime
Today
Interconnect - AXON ? Operational
90 days ago
100.0 % uptime
Today
Interconnect - Megaport ? Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Peering - Equinix Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
QLD NBN POIs Operational
90 days ago
99.99 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.97 % uptime
Today
NBN POI - 4APL (Aspley) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BBE (Bundaberg) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BDB (Bundamba) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BNA (Acacia Ridge Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BNB (Aspley Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4CAB (Caboolture) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4CAI (Cairns) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4CPH (Camp Hill) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4EMP (Eight Mile) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4GDN (Goodna) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4IPS (Ipswich) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4KLG (Petrie) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4MKY (Mackay) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4MRA (Merrimac) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4NBR (Nambour) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4NER (Nerang) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4ROT (Rockhampton) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4SLA (Slacks Creek) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4SOP (Southport) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4TNS (Townsville) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4TOB (Toowoomba) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4WOB (Woolloongabba) Operational
90 days ago
100.0 % uptime
Today
QLD Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC B1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC B2 Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
SA NBN POIs Operational
90 days ago
99.99 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.97 % uptime
Today
NBN POI - 5ADA (Lonsdale Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5ADB (Greenfields Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5CPK (St Marys) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5EDW (Edwardstown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5EZB (Elizabeth) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5MOD (Modbury) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5PRO (Prospect) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 5PTA (Port Augusta) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5STI (Stirling) Operational
90 days ago
100.0 % uptime
Today
SA Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX AE1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - YourDC Hawthorn Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
WA NBN POIs Operational
90 days ago
99.98 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.92 % uptime
Today
NBN POI - 6APP (Applecross) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 6BSD (Bassendean) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6CAN (Cannington) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6CGE (South Coogee) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6DBL (Doubleview) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6GLT (Geraldton) Operational
90 days ago
99.82 % uptime
Today
NBN POI - 6HIL (Hilton) Operational
90 days ago
99.98 % uptime
Today
NBN POI - 6KAT (Katanning) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6KEL (Kelmscott) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6MLO (Mullaloo) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6PEA (Wangara Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6PEB (Bentley Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6PNJ (Pinjarra) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6SUB (Subiaco) Operational
90 days ago
100.0 % uptime
Today
WA Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC P1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC P2 Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
TAS NBN POIs Operational
90 days ago
99.97 % uptime
Today
Backhaul - NBN POI Operational
90 days ago
99.96 % uptime
Today
NBN POI - 7HOB (Hobart) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 7LAU (Launceston) Operational
90 days ago
99.97 % uptime
Today
TAS Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Technopark Data Centre TDC3 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Cambridge Data Centre CBDC Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Derwent Park Data Centre DPDC Operational
90 days ago
100.0 % uptime
Today
Infrastructure - PIPE Data Centre Operational
90 days ago
100.0 % uptime
Today
NT NBN POIs Operational
90 days ago
99.98 % uptime
Today
Backhaul - NBN POI Operational
90 days ago
99.97 % uptime
Today
NBN POI - 8DRW (Darwin) Operational
90 days ago
100.0 % uptime
Today
ACT NBN POIs Operational
90 days ago
99.99 % uptime
Today
Backhaul - NBN POI Operational
90 days ago
99.97 % uptime
Today
NBN POI - 9CVI (Civic) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 9QBN (Queanbeyan) Operational
90 days ago
100.0 % uptime
Today
National Operational
90 days ago
99.99 % uptime
Today
nbn Satellite Services ? Operational
90 days ago
99.9 % uptime
Today
Intercapital - Adelaide to Melbourne ? Operational
90 days ago
100.0 % uptime
Today
Intercapital - Adelaide to Perth Operational
90 days ago
100.0 % uptime
Today
Intercapital - Canberra to Melbourne Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Brisbane (Inland Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Brisbane (Coast Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Canberra Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Melbourne (Inland Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Melbourne (Coast Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Perth (Indigo) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Melbourne to Hobart Operational
90 days ago
100.0 % uptime
Today
Systems - B2B/API Operational
90 days ago
100.0 % uptime
Today
Hosted PBX Services Operational
90 days ago
100.0 % uptime
Today
Core Voice Trunking Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Change ID: CH-008815

Maintenance Window:
======================
Start Date & Time: 02/05/2024 00:00:00 AEST
Finish Date & Time: 02/05/2024 07:00:00 AEST

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 3BEN (Bendigo)
- 3SHP (Shepparton)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Apr 18, 2024 - 16:11 AEST
Planned Maintenance CH-008811 - 5ADA NBN POI(s) May 2, 2024 23:30 - May 3, 2024 06:30 AEST
Update - Change ID: CH-008811

Updated Maintenance Window:
======================
Start Date & Time: 02/05/2024 23:30:00 AEST
Finish Date & Time: 03/05/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to 6.5 hour service interruption within a 6.5 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need postpone the maintenance on the equipment servicing the following NBN POI(s) to 02/05/24:
- 5ADA (Lonsdale Depot)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 22, 2024 - 15:07 AEST
Scheduled - Change ID: CH-008811

Maintenance Window:
======================
Start Date & Time: 23/04/2024 00:00:00 AEST
Finish Date & Time: 23/04/2024 07:00:00 AEST

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 5ADA (Lonsdale Depot)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 08, 2024 - 13:59 AEST
Update - Change ID: CH-008800

Updated Maintenance Window:
======================
Start Date & Time: 03/05/2024 00:00:00 AEST
Finish Date & Time: 03/05/2024 07:00:00 AEST

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that due to unforeseen circumstances the works on the equipment servicing the following NBN POI(s) has been postponed to 03/05/24:
- 2ALB (Albury)
- 2HAM (Hamilton)
- 2MYF (Mayfield)
- 2WAG (Wagga Wagga)
- 2WIN (Windsor)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.

Apr 04, 2024 - 16:56 AEDT
Scheduled - Change ID: CH-008800

Maintenance Window:
======================
Start Date & Time: 05/04/2024 23:00:00 AEDT
Finish Date & Time: 06/04/2024 07:00:00 AEDT

Impact
======================
Service Impact: Up to 8 hour service interruption within a 8 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 2ALB (Albury)
- 2HAM (Hamilton)
- 2MYF (Mayfield)
- 2WAG (Wagga Wagga)
- 2WIN (Windsor)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Mar 22, 2024 - 16:30 AEDT
Change ID: CH-008813

Maintenance Window:
======================
Start Date & Time: 03/05/2024 00:30:00 AEST
Finish Date & Time: 03/05/2024 03:30:00 AEST

Impact
======================
Service Impact: Up to 3 hour service interruption within a 3 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 5ADA (Lonsdale Depot)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Apr 12, 2024 - 15:54 AEST
Change ID: CH-008818

Maintenance Window:
======================
Start Date & Time: 07/05/2024 23:30:00 AEST
Finish Date & Time: 08/05/2024 07:00:00 AEST

Impact
======================
Service Impact: Up to 6.5 hour service interruption within a 7.5 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- #XXX (XXXX)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Apr 22, 2024 - 15:14 AEST
Update - Change ID: CH-008809

Updated Maintenance Window:
======================
Start Date & Time: 9/05/2024 00:00:00 AEST
Finish Date & Time: 9/05/2024 07:00:00 AEST

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need postpone maintenance on the equipment servicing the following NBN POI(s) to the 9/05/2024:
- 3BEN (Bendigo)
- 3SHP (Shepparton)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 18, 2024 - 22:57 AEST
Scheduled - Change ID: CH-008809

Maintenance Window:
======================
Start Date & Time: 19/04/2024 00:00:00 AEST
Finish Date & Time: 19/04/2024 07:00:00 AEST

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 3BEN (Bendigo)
- 3SHP (Shepparton)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 05, 2024 - 16:59 AEDT
Past Incidents
Apr 27, 2024
Resolved - Event Start Date/Time: 27/04/24 00:07 AEST
Event End Date/Time: 27/04/24 01:50 AEST
Problem Status: Resolved
Impacted POI(s): xxxx

Dear Customer,

The maintenance window is over and connectivity to NBN POI 7LAU has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 27, 06:28 AEST
Monitoring - Event Start Date/Time: 27/04/24 00:07 AEST
Problem Status: Active
Impacted POI(s): 7LAU

Dear Customer,

The connection NBN POI 7LAU is undergoing maintenance by our backhaul provider. Maintenance window is until 06:00 and expected interruption duration is 90 minutes.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 27, 00:39 AEST
Investigating - Event Start Date/Time: 27/04/24 00:07 AEST
Problem Status: Active
Impacted POI(s): 7LAU

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 7LAU, we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 27, 00:09 AEST
Apr 26, 2024
Resolved - Event Start Date/Time: 26/04/24 17:03 AEST
Event End Date/Time: 26/04/24 17:08 AEST
Problem Status: Resolved
Impacted POI(s): NBN NSW POIs

Dear Customer,

The device has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 26, 22:32 AEST
Monitoring - Event Start Date/Time: 26/04/24 17:03 AEST
Event End Date/Time: 26/04/24 17:08 AEST
Problem Status: Monitoring
Impacted POI(s): NBN NSW POIs

Dear Customer,

Outage was found to be due to an unscheduled device reboot. Device is being monitored and is running normally.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 26, 17:40 AEST
Investigating - Event Start Date/Time: 26/04/24 17:03 AEST
Problem Status: Active
Impacted POI(s): NBN NSW POIs

Dear Customer,

FSG have observed an outage which affected some NBN NSW POIs, we are currently investigating.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 26, 17:14 AEST
Apr 25, 2024
Resolved - Event Start Date/Time: 25/04/2024 14:35 AEST
Event End Date/Time: 25/04/2024 14:57 AEST
Problem Status: Resolved
Impacted POI(s): 2TAM

Dear Customer,

Connectivity to NBN POI 2TAM has been fully restored and we are now resolving this incident.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 25, 15:03 AEST
Investigating - Event Start Date/Time: 25/04/2024 14:35 AEST
Problem Status: Active
Impacted POI(s): 2TAM
Dear Customer,

FSG have observed a partial backhaul outage affecting NBN POI 2TAM, we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 25, 14:52 AEST
Apr 24, 2024
Completed - Change ID: CH-008816

Cancelled Maintenance Window:
======================
Start Date & Time: 03/05/2024 00:00:00 AEST
Finish Date & Time: 03/05/2024 06:30:00 AEST


Summary
======================
FSG engineers have been notified by our backhaul provider that due to unforeseen circumstances maintenance on the equipment servicing the following NBN POI is cancelled:
- 5ADA (Lonsdale Depot)

Apologies for any inconvenience caused.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 24, 12:17 AEST
Scheduled - Change ID: CH-008816

Maintenance Window:
======================
Start Date & Time: 03/05/2024 00:00:00 AEST
Finish Date & Time: 03/05/2024 06:30:00 AEST

Impact
======================
Service Impact: Up to 5 minute service interruption within a 6.5 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 5ADA (Lonsdale Depot)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 18, 16:21 AEST
Resolved - Event Start Date/Time: 24/04/2024 00:47 AEST
Event End Date/Time: 24/04/2024 01:25 AEST
Problem Status: Resolved
Impacted POI(s): 5PRO

Dear Customer,

The nbn maintenance window is over, connectivity to NBN POI 5PRO has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 24, 07:34 AEST
Identified - Event Start Date/Time: 24/04/2024 00:47 AEST
Problem Status: Active
Impacted POI(s): 5PRO

Dear Customer,

We have been informed by NBN that the current outage affecting NBN POI(s) 5PRO is caused by an ongoing network change.

Change details:
Event Start Date/Time: 24/04/2024 00:30 AEST
Event End Date/Time: 24/04/2024 06:30 AEST


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 24, 00:57 AEST
Investigating - Event Start Date/Time: 24/04/2024 00:47 AEST
Problem Status: Active
Impacted POI(s): 5PRO

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 5PRO, we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 24, 00:54 AEST
Resolved - Event Start Date/Time: 24/04/2024 00:25 AEST
Event End Date/Time: 24/04/2024 00:50 AEST
Problem Status: Resolved
Impacted POI(s): 2SYA

Dear Customer,

The nbn maintenance window is over, connectivity to NBN POI 2SYA has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 24, 07:31 AEST
Identified - Event Start Date/Time: 24/04/2024 00:25 AEST
Problem Status: Active
Impacted POI(s): 2SYA

Dear Customer,

We have been informed by NBN that the current outage affecting NBN POI(s) 2SYA is caused by an ongoing network change.

Change details:
Event Start Date/Time: 24/04/2024 00:00 AEST
Event End Date/Time: 24/04/2024 06:00 AEST


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 24, 00:44 AEST
Investigating - Event Start Date/Time: 24/04/2024 00:25 AEST
Problem Status: Active
Impacted POI(s): 2SYA

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 2SYA, we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 24, 00:39 AEST
Apr 23, 2024
Resolved - Event Start Date/Time: 23/04/2024 00:28 AEST
Event End Date/Time: 23/04/2024 01:13 AEST
Problem Status: Resolved
Impacted POI(s): 3WHL

Dear Customer,

Connectivity to NBN POI 3WHL has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 23, 07:20 AEST
Monitoring - Event Start Date/Time: 23/04/2024 00:28 AEST
Event End Date/Time: 23/04/2024 01:13 AEST
Problem Status: Monitoring
Impacted POI(s): 3WHL

Dear Customer,

Connectivity to NBN POI 3WHL has been restored, and traffic observed to be flowing as expected as of 23/04/2024 01:13 AEST.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 23, 01:39 AEST
Investigating - Event Start Date/Time: 23/04/2024 00:28 AEST
Problem Status: Active
Impacted POI(s): 3WHL

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 3WHL; we are currently investigating with the backhaul provider; no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 23, 00:43 AEST
Resolved - Event Start Date/Time: 23/04/2024 00:46 AEST
Event End Date/Time: 23/04/2024 01:06 AEST
Problem Status: Resolved
Impacted POI(s): 2PEN

Dear Customer,

Connectivity to NBN POI 2PEN has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 23, 07:19 AEST
Monitoring - Event Start Date/Time: 23/04/2024 00:46 AEST
Event End Date/Time: 23/04/2024 01:06 AEST
Problem Status: Monitoring
Impacted POI(s): 2PEN

Dear Customer,

Connectivity to NBN POI 2PEN has been restored, and traffic observed to be flowing as expected as of 23/04/2024 01:06 AEST.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 23, 01:41 AEST
Identified - Event Start Date/Time: 23/04/2024 00:46 AEST
Problem Status: Active
Impacted POI(s): 2PEN

Dear Customer,

Our backhaul provider to NBN POI(s) 2PEN has informed us that an ongoing network change has caused the outage.

Change details:
Event Start Date/Time: 22/04/2024 23:59 AEST
Event End Date/Time: 23/04/2024 06:00 AEST


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 23, 01:10 AEST
Investigating - Event Start Date/Time: 23/04/2024 00:46 AEST
Problem Status: Active
Impacted POI(s): 2PEN

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 2PEN, we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 23, 00:59 AEST
Apr 22, 2024
Resolved - This incident has been resolved.
Apr 22, 15:04 AEST
Monitoring - Event Start Date/Time: 18/04/24 17:57 AEST
Event End Date/Time: 19/04/24 06:47 AEST
Problem Status: Monitoring
Impacted POI(s): 3SHP

Dear Customer,

Connectivity to NBN POI 3SHP has been restored and traffic observed to be flowing as expected as at 06:47. We are awaiting confirmation from our backhaul provider that work on this fault has been completed.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 19, 06:55 AEST
Update - Event Start Date/Time: 18/04/24 17:57 AEST
Problem Status: Active
Impacted POI(s): 3SHP

Dear Customer,

Due to the challenging ground conditions and a slow cable retrieval process, the fibre crew is experiencing delays.

In order to expedite the resolution, fibres will be temporarily spliced in the tray within the hole.

ETR at this stage is 7:00AM AEST.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 19, 06:14 AEST
Update - Event Start Date/Time: 18/04/24 17:57 AEST
Problem Status: Active
Impacted POI(s): 3SHP

Dear Customer,

Our backhaul provider's technician has found the break location and the cause is due to a tree having been pulled out.

Civil crew is working on exposing the cable.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 19, 03:11 AEST
Update - Event Start Date/Time: 18/04/24 17:57 AEST
Problem Status: Active
Impacted POI(s): 3SHP

Dear Customer,

Our backhaul provider's technician has determined that an NDD truck is required to expose buried IOF pit to conduct further testing and pinpoint the break point.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 18, 23:56 AEST
Update - Event Start Date/Time: 18/04/24 17:57 AEST
Problem Status: Active
Impacted POI(s): 3SHP

Dear Customer,

Our backhaul provider's technician has arrived onsite and has completed the testing. A potential fibre break is located at 23.9KM. The tech is now en route to find the actual break location with an ETE of 90 mins.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 18, 22:30 AEST
Identified - Event Start Date/Time: 18/04/24 17:57 AEST
Problem Status: Active
Impacted POI(s): 3SHP

Dear Customer,

Our backhaul provider's initial investigation shows loss of signal alarm due to a suspected fibre break around Elmore region in VIC. Their technician is en route to the site with an ETE of 3 hours for further testing and isolation.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 18, 19:46 AEST
Investigating - Event Start Date/Time: 18/04/24 17:57 AEST
Problem Status: Active
Impacted POI(s): 3SHP

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 3SHP, we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 18, 17:59 AEST
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Resolved - Event Start Date/Time: 19/04/24 00:07 AEST
Event End Date/Time: 19/04/24 00:16 AEST
Problem Status: Resolved
Impacted POI(s): 7LAU

Dear Customer,

Our backhaul provider's maintenance window is over, connectivity to NBN POI 7LAU has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 19, 06:17 AEST
Monitoring - Event Start Date/Time: 19/04/24 00:07 AEST
Problem Status: Monitoring
Impacted POI(s): 7LAU

Dear Customer,

Connectivity to NBN POI 7LAU is undergoing planned works by our backhaul provider to replace hardware. Maintenance window is 00:00 to 06:00 with two interruptions of up to 30 minutes each.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 19, 00:16 AEST
Investigating - Event Start Date/Time: 19/04/24 00:07 AEST
Problem Status: Active
Impacted POI(s): 7LAU

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 7LAU, we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 19, 00:11 AEST
Apr 18, 2024
Completed - The scheduled maintenance has been completed.
Apr 18, 09:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 02:00 AEST
Scheduled - Change ID: CH-008808

Maintenance Window:
======================
Start Date & Time: 18/04/2024 02:00:00 AEST
Finish Date & Time: 18/04/2024 09:00:00 AEST

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 6DBL (Doubleview)
- 6HIL (Hilton)
- 6KEL (Kelmscott)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 2, 12:42 AEDT
Completed - The scheduled maintenance has been completed.
Apr 18, 06:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 23:30 AEST
Scheduled - Change ID: CH-008807

Maintenance Window:
======================
Start Date & Time: 17/04/2024 23:30:00 AEST
Finish Date & Time: 18/04/2024 06:30:00 AEST

Impact
======================
Service Impact: Up to 6 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 5PTA (Port Augusta)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 2, 11:18 AEDT
Apr 17, 2024
Resolved - Event Start Date/Time: 17/04/24 02:22 AEST
Event End Date/Time: 17/04/24 03:10 AEST
Problem Status: Resolved
Impacted POI(s): 6APP

Dear Customer,

The nbn maintenance window has end, connectivity to NBN POI 6APP has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 17, 08:00 AEST
Monitoring - Event Start Date/Time: 17/04/24 02:22 AEST
Problem Status: Monitoring
Impacted POI(s): 6APP

Dear Customer,

POI is under nbn maintenance. Change window, 17/04/2024 02:00 to 17/04/2024 08:00. Nbn is upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) as part of the hardware lifecycle replacement.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 17, 02:37 AEST
Investigating - Event Start Date/Time: 17/04/24 02:22 AEST
Problem Status: Active
Impacted POI(s): 6APP

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 6APP , we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 17, 02:27 AEST
Completed - The scheduled maintenance has been completed.
Apr 17, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:00 AEST
Scheduled - Change ID: CH-008806

Maintenance Window:
======================
Start Date & Time: 17/04/2024 00:00:00 AEST
Finish Date & Time: 17/04/2024 07:00:00 AEST

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 3BEN (Bendigo)
- 3SHP (Shepparton)
- 3WER (Werribee)
- 3WHL (Wheelers Hill)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 2, 11:09 AEDT
Apr 16, 2024
Completed - The scheduled maintenance has been completed.
Apr 16, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 00:00 AEST
Scheduled - Change ID: CH-008814

Emergency Maintenance Window:
======================
Start Date & Time: 16/04/2024 00:00:00 AEST
Finish Date & Time: 16/04/2024 04:00:00 AEST

Impact
======================
Service Impact: Up to 4 hour service interruption within a 4 hour emergency maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform emergency maintenance on the equipment servicing the following NBN POI(s):
- 3BRA (Ballarat)
- 3HRS (Horsham)


During the emergency maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the emergency maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Apr 15, 15:42 AEST
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.