Update - Event Start Date/Time: 25/09/2023 21:29 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN

Dear Customer,

Our backhaul provider to NBN POI(s) 3EXH and 3CBN advised us that the field engineers have located the break in an aerial fibre cable at the corner of Primula Ave and Lynch Rd, Brooklyn.

They are currently mobilising the required resources for aerial cable works and expect to be ready to begin repairs in ~1h30m.

The next update will be provided at 04:30 AEST.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Sep 26, 2023 - 02:03 AEST
Update - Event Start Date/Time: 25/09/2023 21:29 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN

Dear Customer,

Our backhaul provider to NBN POI(s) 3EXH and 3CBN advised us that the field technicians are on-site and are performing necessary tests.

The next update will be provided at 02:30 AEST.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Sep 26, 2023 - 01:01 AEST
Update - Event Start Date/Time: 25/09/2023 21:29 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN

Dear Customer,

Our backhaul provider to NBN POI(s) 3EXH and 3CBN advised us that the field technicians have performed an OTDR test and located the break location around 30 km from the nearest exchange site; technicians have been dispatched to the break location.

There is no ETA at this stage; further updates will be provided once available.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Sep 25, 2023 - 23:46 AEST
Identified - Event Start Date/Time: 25/09/2023 21:29 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN

Dear Customer,

Our backhaul provider to NBN POI(s) 3EXH and 3CBN has advised us that the current outage is due to a fibre break around the south Melbourne area; backhaul field engineers have been engaged.

Further updates will be provided once available.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Sep 25, 2023 - 22:43 AEST
Update - Event Start Date/Time: 25/09/2023 21:29 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN
Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 3EXH as well as 3CBN; we are currently investigating with the backhaul provider; no ETR is available at this stage.

Our NOC team will continue monitoring the situation closely and send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Sep 25, 2023 - 22:09 AEST
Investigating - Event Start Date/Time: 25/09/2023 21:29 AEST
Problem Status: Active
Impacted POI(s): 3EXH

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 3EXH; we are currently investigating with the backhaul provider. no ETR is available at this stage.

Our NOC team will continue monitoring the situation closely and send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Sep 25, 2023 - 21:42 AEST
NSW NBN POIs Operational
90 days ago
99.97 % uptime
Today
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Operational
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99.56 % uptime
Today
NBN POI - 2ALB (Albury) Operational
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100.0 % uptime
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NBN POI - 2BLK (Blacktown) Operational
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NBN POI - 2BLV (Berkeley Vale) Operational
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NBN POI - 2CAM (Campsie) Operational
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NBN POI - 2CAS (Castle Hill) Operational
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NBN POI - 2CBT (Campbelltown) Operational
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NBN POI - 2CFS (Coffs Harbour) Operational
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99.97 % uptime
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NBN POI - 2CHA (Chatswood) Operational
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NBN POI - 2CRR (Carramar) Operational
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100.0 % uptime
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NBN POI - 2CYS (City South) Operational
90 days ago
99.61 % uptime
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NBN POI - 2DAL (Dalley) Operational
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100.0 % uptime
Today
NBN POI - 2DBB (Dubbo) Operational
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100.0 % uptime
Today
NBN POI - 2EDG (Edgecliff) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2FRE (Frenchs Forest) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GBE (Glebe) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GOS (Gosford) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GRN (Grafton) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2HAM (Hamilton) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2KNS (Kensington) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LAK (Lakemba) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LID (Lidcombe) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LIV (Liverpool) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MAI (Maitland) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MIR (Miranda) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2MOS (Mosman) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MYF (Mayfield) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2NEW (Newtown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2NWR (Nowra-Bomaderry) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PAR (Parramatta) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PEA (Peakhurst) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PEN (Pendle Hill) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PTH (Penrith) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2ROC (Rockdale) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2RYD (Ryde) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2STL (St Leonards) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2SYA (Asquith Depot) Operational
90 days ago
99.98 % uptime
Today
NBN POI - 2SYB (Eastern Creek Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2TAM (Tamworth) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2WAG (Wagga Wagga) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2WIN (Windsor) Operational
90 days ago
99.78 % uptime
Today
NBN POI - 2WLG (Wollongong) Operational
90 days ago
100.0 % uptime
Today
NSW Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX SY3 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Equinix SY4
Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX SY6
Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX SY7
Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Globalswitch 1
Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Globalswitch 2
Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC S1
Operational
90 days ago
100.0 % uptime
Today
Interconnect - AXON
Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Peering - Equinix
Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational