All Systems Operational
NSW NBN POIs Operational
90 days ago
99.97 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.72 % uptime
Today
NBN POI - 2ALB (Albury) Operational
90 days ago
99.15 % uptime
Today
NBN POI - 2BLK (Blacktown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2BLV (Berkeley Vale) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CAM (Campsie) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CAS (Castle Hill) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CBT (Campbelltown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CFS (Coffs Harbour) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2CHA (Chatswood) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CRR (Carramar) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2CYS (City South) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2DAL (Dalley) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2DBB (Dubbo) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2EDG (Edgecliff) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2FRE (Frenchs Forest) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GBE (Glebe) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GOS (Gosford) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2GRN (Grafton) Operational
90 days ago
99.98 % uptime
Today
NBN POI - 2HAM (Hamilton) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2KNS (Kensington) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LAK (Lakemba) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LID (Lidcombe) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2LIV (Liverpool) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MAI (Maitland) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2MIR (Miranda) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MOS (Mosman) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2MYF (Mayfield) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2NEW (Newtown) Operational
90 days ago
99.96 % uptime
Today
NBN POI - 2NWR (Nowra-Bomaderry) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PAR (Parramatta) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PEA (Peakhurst) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2PEN (Pendle Hill) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2PTH (Penrith) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2ROC (Rockdale) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2RYD (Ryde) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2STL (St Leonards) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2SYA (Asquith Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2SYB (Eastern Creek Depot) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2TAM (Tamworth) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 2WAG (Wagga Wagga) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2WIN (Windsor) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 2WLG (Wollongong) Operational
90 days ago
99.99 % uptime
Today
NSW Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX SY3 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Equinix SY4 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX SY6 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX SY7 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Globalswitch 1 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Globalswitch 2 ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC S1 ? Operational
90 days ago
100.0 % uptime
Today
Interconnect - AXON ? Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Peering - Equinix ? Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
VIC NBN POIs Operational
90 days ago
99.96 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.7 % uptime
Today
NBN POI - 3BEN (Bendigo) Operational
90 days ago
99.91 % uptime
Today
NBN POI - 3BRA (Ballarat) Operational
90 days ago
99.96 % uptime
Today
NBN POI - 3CAU (Caulfield) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 3CBN (Cranbourne) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3CTA (Cheltenham) Operational
90 days ago
99.93 % uptime
Today
NBN POI - 3DAD (Dandenong) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3EXH (Exhibition) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3FSR (Footscray) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3GEE (Geelong) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3HAW (Hawthorn) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3HRS (Horsham) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3KAL (Karingal) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3KEW (Kew) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3KEY (Keysborough) Operational
90 days ago
99.76 % uptime
Today
NBN POI - 3KGP (Kings Park) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 3LIL (Lilydale) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3MEA (Nunawading Depot) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 3MEB (Port Melbourne Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3MTE (Mount Eliza) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3NBA (North Balwyn) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3RES (Reservoir) Operational
90 days ago
99.98 % uptime
Today
NBN POI - 3RWO (Ringwood) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3SHP (Shepparton) Operational
90 days ago
99.96 % uptime
Today
NBN POI - 3SMR (South Morang) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3STK (St Kilda) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3TAG (Traralgon) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3TMN (Tullamarine) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 3TNB (Thornbury) Operational
90 days ago
99.8 % uptime
Today
NBN POI - 3WER (Werribee) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 3WHL (Wheelers Hill) Operational
90 days ago
99.99 % uptime
Today
VIC Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX ME1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC M1 ? Operational
90 days ago
100.0 % uptime
Today
Interconnect - AXON ? Operational
90 days ago
100.0 % uptime
Today
Interconnect - Megaport ? Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Peering - Equinix Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
QLD NBN POIs Operational
90 days ago
99.99 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.97 % uptime
Today
NBN POI - 4APL (Aspley) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BBE (Bundaberg) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BDB (Bundamba) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BNA (Acacia Ridge Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4BNB (Aspley Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4CAB (Caboolture) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 4CAI (Cairns) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4CPH (Camp Hill) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 4EMP (Eight Mile) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4GDN (Goodna) Operational
90 days ago
99.97 % uptime
Today
NBN POI - 4IPS (Ipswich) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4KLG (Petrie) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4MKY (Mackay) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4MRA (Merrimac) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4NBR (Nambour) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4NER (Nerang) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4ROT (Rockhampton) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 4SLA (Slacks Creek) Operational
90 days ago
99.98 % uptime
Today
NBN POI - 4SOP (Southport) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4TNS (Townsville) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 4TOB (Toowoomba) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 4WOB (Woolloongabba) Operational
90 days ago
100.0 % uptime
Today
QLD Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC B1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC B2 Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
SA NBN POIs Operational
90 days ago
99.99 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.99 % uptime
Today
NBN POI - 5ADA (Lonsdale Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5ADB (Greenfields Depot) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5CPK (St Marys) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5EDW (Edwardstown) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5EZB (Elizabeth) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5MOD (Modbury) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5PRO (Prospect) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5PTA (Port Augusta) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 5STI (Stirling) Operational
90 days ago
99.98 % uptime
Today
SA Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - EQUINIX AE1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - YourDC Hawthorn Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
WA NBN POIs Operational
90 days ago
99.87 % uptime
Today
Backhaul - NBN POI ? Operational
90 days ago
99.57 % uptime
Today
NBN POI - 6APP (Applecross) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6BSD (Bassendean) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6CAN (Cannington) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6CGE (South Coogee) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6DBL (Doubleview) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6GLT (Geraldton) Operational
90 days ago
98.59 % uptime
Today
NBN POI - 6HIL (Hilton) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6KAT (Katanning) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6KEL (Kelmscott) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 6MLO (Mullaloo) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 6PEA (Wangara Depot) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 6PEB (Bentley Depot) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 6PNJ (Pinjarra) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 6SUB (Subiaco) Operational
90 days ago
100.0 % uptime
Today
WA Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC P1 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - NEXTDC P2 Operational
90 days ago
100.0 % uptime
Today
Peering - IX Australia Operational
90 days ago
100.0 % uptime
Today
Transit (AS1221 Telstra) Operational
90 days ago
100.0 % uptime
Today
TAS NBN POIs Operational
90 days ago
100.0 % uptime
Today
Backhaul - NBN POI Operational
90 days ago
100.0 % uptime
Today
NBN POI - 7HOB (Hobart) Operational
90 days ago
100.0 % uptime
Today
NBN POI - 7LAU (Launceston) Operational
90 days ago
100.0 % uptime
Today
TAS Core Network and Data Centres Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Technopark Data Centre TDC3 Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Cambridge Data Centre CBDC Operational
90 days ago
100.0 % uptime
Today
Infrastructure - Derwent Park Data Centre DPDC Operational
90 days ago
100.0 % uptime
Today
Infrastructure - PIPE Data Centre Operational
90 days ago
100.0 % uptime
Today
NT NBN POIs Operational
90 days ago
100.0 % uptime
Today
Backhaul - NBN POI Operational
90 days ago
100.0 % uptime
Today
NBN POI - 8DRW (Darwin) Operational
90 days ago
100.0 % uptime
Today
ACT NBN POIs Operational
90 days ago
99.99 % uptime
Today
Backhaul - NBN POI Operational
90 days ago
99.99 % uptime
Today
NBN POI - 9CVI (Civic) Operational
90 days ago
99.99 % uptime
Today
NBN POI - 9QBN (Queanbeyan) Operational
90 days ago
100.0 % uptime
Today
National Operational
90 days ago
100.0 % uptime
Today
nbn Satellite Services ? Operational
90 days ago
100.0 % uptime
Today
Intercapital - Adelaide to Melbourne ? Operational
90 days ago
100.0 % uptime
Today
Intercapital - Adelaide to Perth Operational
90 days ago
100.0 % uptime
Today
Intercapital - Canberra to Melbourne Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Brisbane (Inland Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Brisbane (Coast Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Canberra Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Melbourne (Inland Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Melbourne (Coast Route) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Sydney to Perth (Indigo) Operational
90 days ago
100.0 % uptime
Today
Intercapital - Melbourne to Hobart Operational
90 days ago
100.0 % uptime
Today
Systems - B2B/API Operational
90 days ago
100.0 % uptime
Today
Hosted PBX Services Operational
90 days ago
100.0 % uptime
Today
Core Voice Trunking Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Change ID: CRQ000008192560

Maintenance Window:
======================
Start Date & Time: 29/07/2024 00:00:00 AEST
Finish Date & Time: 29/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2MIR (Miranda)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 15, 2024 - 14:57 AEST
Change ID: CRQ000008106507

Maintenance Window:
======================
Start Date & Time: 29/07/2024 00:00:00 AEST
Finish Date & Time: 29/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 4NBR (Nambour)
- 4ROT (Rockhampton)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 15, 2024 - 14:52 AEST
Change ID: CRQ000008106699

Maintenance Window:
======================
Start Date & Time: 29/07/2024 00:00:00 AEST
Finish Date & Time: 29/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3EXH (Exhibition)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 15, 2024 - 14:54 AEST
Change ID: CRQ000008181949

Maintenance Window:
======================
Start Date & Time: 30/07/2024 00:00:00 AEST
Finish Date & Time: 30/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2MOS (Mosman)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 16, 2024 - 14:00 AEST
Change ID: CRQ000008201669

Maintenance Window:
======================
Start Date & Time: 01/08/2024 00:00:00 AEST
Finish Date & Time: 01/08/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 2 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2LAK (Lakemba)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 18, 2024 - 16:17 AEST
Change ID: CRQ000008219528

Maintenance Window:
======================
Start Date & Time: 01/08/2024 00:00:00 AEST
Finish Date & Time: 01/08/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3HRS (Horsham)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 26, 2024 - 16:22 AEST
Change ID: CRQ000008218752

Maintenance Window:
======================
Start Date & Time: 01/08/2024 00:00:00 AEST
Finish Date & Time: 01/08/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2PEA (Peakhurst)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 26, 2024 - 16:19 AEST
Change ID: CH-008861

Maintenance Window:
======================
Start Date & Time: 01/08/2024 00:00:00 AEST
Finish Date & Time: 01/08/2024 07:00:00 AEST

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 3CBN (Cranbourne)
- 3TMN (Tullamarine)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 18, 2024 - 16:32 AEST
Change ID: CH-008862

Maintenance Window:
======================
Start Date & Time: 01/08/2024 00:30:00 AEST
Finish Date & Time: 01/08/2024 06:30:00 AEST

Impact
======================
Service Impact: Up to 4 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 5ADB (Greenfields Depot)
- 5STI (Stirling)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 18, 2024 - 16:42 AEST
Change ID: CRQ000008204009

Maintenance Window:
======================
Start Date & Time: 02/08/2024 00:00:00 AEST
Finish Date & Time: 02/08/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 2 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 4BDB (Bundamba)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 18, 2024 - 16:21 AEST
Change ID: CRQ000008204755

Maintenance Window:
======================
Start Date & Time: 02/08/2024 00:00:00 AEST
Finish Date & Time: 02/08/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 2 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3STK (St Kilda)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 18, 2024 - 16:23 AEST
Change ID: CRQ000008218755

Maintenance Window:
======================
Start Date & Time: 05/08/2024 00:00:00 AEST
Finish Date & Time: 05/08/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3BEN (Bendigo)
- 3CBN (Cranbourne)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 26, 2024 - 16:23 AEST
Change ID: CRQ000008204830

Maintenance Window:
======================
Start Date & Time: 06/08/2024 00:00:00 AEST
Finish Date & Time: 06/08/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 1.5 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 4BDB (Bundamba)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 26, 2024 - 16:29 AEST
Change ID: CRQ000008218760

Maintenance Window:
======================
Start Date & Time: 06/08/2024 00:30:00 AEST
Finish Date & Time: 06/08/2024 06:30:00 AEST

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 5ADB (Greenfields Depot)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 26, 2024 - 16:26 AEST
Change ID: CH-008863

Maintenance Window:
======================
Start Date & Time: 07/08/2024 00:00:00 AEST
Finish Date & Time: 07/08/2024 07:00:00 AEST

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 3TMN (Tullamarine)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 23, 2024 - 12:44 AEST
Change ID: CRQ000008204871

Maintenance Window:
======================
Start Date & Time: 07/08/2024 02:00:00 AEST
Finish Date & Time: 07/08/2024 08:00:00 AEST

Impact
======================
Service Impact: Up to a 1.5 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 6BSD (Bassendean)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 26, 2024 - 16:31 AEST
Change ID: CH-008864

Maintenance Window:
======================
Start Date & Time: 09/08/2024 00:00:00 AEST
Finish Date & Time: 09/08/2024 06:30:00 AEST

Impact
======================
Service Impact: Up to 1 hour service interruption within a 6.5 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 5PTA (Port Augusta)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 26, 2024 - 16:00 AEST
Change ID: CRQ000008205146

Maintenance Window:
======================
Start Date & Time: 09/08/2024 02:00:00 AEST
Finish Date & Time: 09/08/2024 08:00:00 AEST

Impact
======================
Service Impact: Up to a 1.5 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 6BSD (Bassendean)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 26, 2024 - 16:33 AEST
Change ID: CH-008865

Maintenance Window:
======================
Start Date & Time: 10/08/2024 23:00:00 AEST
Finish Date & Time: 10/08/2024 09:00:00 AEST

Impact
======================
Service Impact: Up to 8 hour service interruption within a 10 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 2ALB (Albury)
- 2HAM (Hamilton)
- 2MYF (Mayfield)
- 2WAG (Wagga Wagga)
- 2WIN (Windsor)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Posted on Jul 26, 2024 - 16:17 AEST
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Resolved - Event Start Date/Time: 26/07/24 18:29 AEST
Event End Date/Time: 26/07/24 19:20 AEST
Problem Status: Resolved
Impacted Services: IP Transit

Dear Customer,

Network has been stable since it restored and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 26, 20:44 AEST
Monitoring - Event Start Date/Time: 26/07/24 18:29 AEST
Event End Date/Time: 26/07/24 19:20 AEST
Problem Status: Monitoring
Impacted Services: IP Transit

Dear Customer,

Connectivity is looking normal after a reboot of affected device was performed. We are continuing to monitor the situation.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 26, 19:42 AEST
Identified - Event Start Date/Time: 26/07/24 18:29 AEST
Problem Status: Active
Impacted Services: IP Transit

Dear Customer,

Issue has been isolated to affecting IP transit, layer 2 services are not affected.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 26, 19:26 AEST
Investigating - Event Start Date/Time: 26/07/24 18:29 AEST
Problem Status: Active
Impacted POI(s): Multiple

Dear Customer,

FSG is an issue in the FSG core network, engineers are investigating, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 26, 19:02 AEST
Completed - The scheduled maintenance has been completed.
Jul 26, 06:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 00:30 AEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 12, 13:48 AEST
Scheduled - Change ID: CH-008859


Maintenance Window:
======================
Start Date & Time: 26/07/2024 00:30:00 AEST
Finish Date & Time: 26/07/2024 06:30:00 AEST

Impact
======================
Service Impact: Up to 30 minute service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 5ADB (Greenfields Depot)
- 5STI (Stirling)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 11, 17:40 AEST
Jul 25, 2024
Completed - The scheduled maintenance has been completed.
Jul 25, 08:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 02:00 AEST
Scheduled - Change ID: CRQ000008191874

Maintenance Window:
======================
Start Date & Time: 25/07/2024 02:00:00 AEST
Finish Date & Time: 25/07/2024 08:00:00 AEST

Impact
======================
Service Impact: Up to a 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 6CAN (Cannington)
- 6CGE (South Coogee)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 15, 14:27 AEST
Completed - The scheduled maintenance has been completed.
Jul 25, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 00:00 AEST
Scheduled - Change ID: CRQ000008181401

Maintenance Window:
======================
Start Date & Time: 25/07/2024 00:00:00 AEST
Finish Date & Time: 25/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2MOS (Mosman)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 15, 14:36 AEST
Jul 24, 2024
Completed - The scheduled maintenance has been completed.
Jul 24, 06:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 00:00 AEST
Scheduled - Change ID: CRQ000008192446

Maintenance Window:
======================
Start Date & Time: 24/07/2024 00:00:00 AEST
Finish Date & Time: 24/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3TMN (Tullamarine)
- 3WER (Werribee)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 15, 14:20 AEST
Completed - The scheduled maintenance has been completed.
Jul 24, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 00:01 AEST
Scheduled - Change ID: CRQ000008191871

Maintenance Window:
======================
Start Date & Time: 24/07/2024 00:00:00 AEST
Finish Date & Time: 24/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 4BBE (Bundaberg)
- 4TOB (Toowoomba)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 15, 14:14 AEST
Jul 23, 2024
Resolved - Event Start Date/Time: 23/07/2024 01:50 AEST
Event End Date/Time: 23/07/2024 02:03 AEST
Problem Status: Resolved
Impacted POI(s): 2PEN

Dear Customer,

Connectivity to NBN POI 2PEN has been stable since 02:03 AEST and the works window has now closed. We are now resolving this incident.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 23, 07:17 AEST
Identified - Event Start Date/Time: 23/07/2024 01:50 AEST
Problem Status: Active
Impacted POI(s): 2PEN

Dear Customer,

We have been informed by our backhaul provider to NBN POI 2PEN that the current outage is caused by an ongoing network event.

Event details:
Event Start Date/Time: 22/07/2024 23:59 AEST
Event End Date/Time: 23/07/2024 06:00 AEST

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 23, 02:11 AEST
Investigating - Event Start Date/Time: 23/07/2024 01:50 AEST
Problem Status: Active
Impacted POI(s): 2PEN

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 2PEN, we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 23, 02:06 AEST
Completed - The scheduled maintenance has been completed.
Jul 23, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:00 AEST
Scheduled - Change ID: CH-008857

Maintenance Window:
======================
Start Date & Time: 23/07/2024 00:00:00 AEST
Finish Date & Time: 23/07/2024 07:00:00 AEST

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 3SHP (Shepparton)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 9, 14:38 AEST
Completed - The scheduled maintenance has been completed.
Jul 23, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:01 AEST
Scheduled - Change ID: CRQ000008181835

Maintenance Window:
======================
Start Date & Time: 23/07/2024 00:00:00 AEST
Finish Date & Time: 23/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 1.5 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2MOS (Mosman)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 15, 14:05 AEST
Completed - The scheduled maintenance has been completed.
Jul 23, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:01 AEST
Scheduled - Change ID: CRQ000008192444

Maintenance Window:
======================
Start Date & Time: 23/07/2024 00:00:00 AEST
Finish Date & Time: 23/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3TMN (Tullamarine)
- 3WER (Werribee)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 15, 14:11 AEST
Completed - The scheduled maintenance has been completed.
Jul 23, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:00 AEST
Scheduled - Change ID: CRQ000008192441

Maintenance Window:
======================
Start Date & Time: 23/07/2024 00:00:00 AEST
Finish Date & Time: 23/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 4BBE (Bundaberg)
- 4TOB (Toowoomba)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 15, 14:08 AEST
Jul 22, 2024
Completed - The scheduled maintenance has been completed.
Jul 22, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 00:00 AEST
Update - Change ID: CH-008855

Updated Maintenance Window:
======================
Start Date & Time: 22/07/2024 00:00:00 AEST
Finish Date & Time: 22/07/2024 07:00:00 AEST

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to postpone the maintenance on the equipment servicing the following NBN POI(s) to the 22/07/24:
- 2LIV (Liverpool)
- 2PTH (Penrith)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jun 28, 15:53 AEST
Scheduled - Change ID: CH-008855

Maintenance Window:
======================
Start Date & Time: 08/07/2024 00:00:00 AEST
Finish Date & Time: 08/07/2024 07:00:00 AEST

Impact
======================
Service Impact: Up to 7 hour service interruption within a 7 hour maintenance window.

Summary
======================
FSG engineers have been notified by our backhaul provider that they need to perform maintenance on the equipment servicing the following NBN POI(s):
- 2LIV (Liverpool)
- 2PTH (Penrith)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jun 20, 17:42 AEST
Completed - The scheduled maintenance has been completed.
Jul 22, 06:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 00:00 AEST
Scheduled - Change ID: CRQ000008191786

Maintenance Window:
======================
Start Date & Time: 22/07/2024 00:00:00 AEST
Finish Date & Time: 22/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to an 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2CBT (Campbelltown)
- 4NBR (Nambour)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 11, 17:48 AEST
Completed - The scheduled maintenance has been completed.
Jul 22, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 00:01 AEST
Scheduled - Change ID: CRQ000008191788

Maintenance Window:
======================
Start Date & Time: 22/07/2024 00:00:00 AEST
Finish Date & Time: 22/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to an 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3KEW (Kew)
- 7LAU (Launceston)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 11, 17:51 AEST
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Completed - The scheduled maintenance has been completed.
Jul 19, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 00:00 AEST
Scheduled - Change ID: CRQ000008181378

Maintenance Window:
======================
Start Date & Time: 19/07/2024 00:00:00 AEST
Finish Date & Time: 19/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to a 3 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3EXH (Exhibition)



During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 10, 12:08 AEST
Jul 18, 2024
Resolved - Event Start Date/Time: 18/07/2024 07:24 AEST
Event End Date/Time: 18/07/2024 13:10 AEST
Problem Status: Resolved
Impacted POI(s): 6GLT

Dear Customer,

Connectivity to NBN POI 6GLT has been stable and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 18, 14:48 AEST
Identified - Event Start Date/Time: 18/07/2024 07:24 AEST
Problem Status: Active
Impacted POI(s): 6GLT

Dear Customer,

We have been informed by our backhaul provider to NBN POI 6GLT that the current outage is caused by an unplanned network event in PERENJORI WA.

Engineers have been engaged and are investigating the cause, further updates will be provided once available.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 18, 09:28 AEST
Investigating - Event Start Date/Time: 18/07/2024 07:24 AEST
Problem Status: Active
Impacted POI(s): 6GLT

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 6GLT, we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 18, 07:34 AEST
Completed - The scheduled maintenance has been completed.
Jul 18, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 00:00 AEST
Scheduled - Change ID: CRQ000008191751

Maintenance Window:
======================
Start Date & Time: 18/07/2024 00:00:00 AEST
Finish Date & Time: 18/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to an 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2CBT (Campbelltown)
- 4NBR (Nambour)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 10, 12:04 AEST
Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 08:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 04:00 AEST
Scheduled - Notification ID: NTF000029084

Notification of Routine Maintenance
Start Time: 17/07/2024 04:00:00 (AEST) - 02:00:00 (AWST)
End Time: 17/07/2024 08:00:00 (AEST) - 06:00:00 (AWST)

Purpose of Maintenance:
FSG will be performing software upgrades to our networking equipment hardware located in our NEXTDC P1 (NXTP1) POP during the maintenance window.
This undertaking is part of FSG's ongoing routine maintenance work to implement vendor recommended software updates of our networking infrastructure. These updates ensure the security and reliability of the service we deliver to our Customers.
FSG always indicates a longer maintenance window than required, so that in the rare event of any issues, our engineers can resolve them within the prescribed maintenance window.

Affected Services:
- Connectivity to NBN POIs 6APP; 6CAN; 6DBL; 6GLT; 6HIL; 6KEL; 6PEA; 6PNJ
- This will affect associated NBN services including:
- Connectivity Virtual Circuits (CVC) and attached Access Virtual Circuits (AVC)
- Virtual NNIs (VNNI)
- Enterprise Ethernet (EE)
- Customer NNI services connected at NEXTDC P1 (NXTP1)

Expected Impact:
Customers will experience 2 outages of up to 15 minutes each as the maintenance work is being undertaken.
The total time the network will be in a hazardous state is estimated to be no more than 5 hours.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.
Thank you for your patience while we make these critical improvements, if you have any questions related to this issue please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 4, 14:36 AEST
Completed - The scheduled maintenance has been completed.
Jul 17, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 00:00 AEST
Scheduled - Change ID: CRQ000008191749

Maintenance Window:
======================
Start Date & Time: 17/07/2024 00:00:00 AEST
Finish Date & Time: 17/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to an 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2CHA (Chatswood)
- 2HAM (Hamilton)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 10, 12:01 AEST
Jul 16, 2024
Resolved - 1st Event Start Date/Time: 16/07/24 08:02 AEST
1st Event End Date/Time: 16/07/24 08:04 AEST
2nd Event Start Date/Time: 16/07/24 08:06 AEST
2nd Event End Date/Time: 16/07/24 13:00 AEST
Problem Status: Resolved
Impacted POI(s): 3KEY

Dear Customer,

Connectivity to NBN POI 3KEY has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 16, 14:22 AEST
Monitoring - 1st Event Start Date/Time: 16/07/24 08:02 AEST
1st Event End Date/Time: 16/07/24 08:04 AEST
2nd Event Start Date/Time: 16/07/24 08:06 AEST
2nd Event End Date/Time: 16/07/24 13:00 AEST
Problem Status: Monitoring
Impacted POI(s): 3KEY

Dear Customer,

Connectivity to NBN POI 3KEY has been restored and traffic observed to be flowing as expected as at 13:00. We are awaiting confirmation from our backhaul provider that work on this fault has been completed.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 16, 13:01 AEST
Update - 1st Event Start Date/Time: 16/07/24 08:02 AEST
1st Event End Date/Time: 16/07/24 08:04 AEST
2nd Event Start Date/Time: 16/07/24 08:06 AEST
Problem Status: Active
Impacted POI(s): 3KEY

Dear Customer,

Our backhaul technicians have identified the broken fibres and are looking for spare fibres to transfer the circuits to.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 16, 12:10 AEST
Update - 1st Event Start Date/Time: 16/07/24 08:02 AEST
1st Event End Date/Time: 16/07/24 08:04 AEST
2nd Event Start Date/Time: 16/07/24 08:06 AEST
Problem Status: Active
Impacted POI(s): 3KEY

Dear Customer,

Field testing has by our backhaul provider's technicians have break between Keysborough and Wantirna. Technicians are heading to the Wantirna exchange now for further testing.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 16, 11:40 AEST
Update - 1st Event Start Date/Time: 16/07/24 08:02 AEST
1st Event End Date/Time: 16/07/24 08:04 AEST
2nd Event Start Date/Time: 16/07/24 08:06 AEST
Problem Status: Active
Impacted POI(s): 3KEY

Dear Customer,

Our backhaul provider's technicians are on site and investigating.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 16, 09:52 AEST
Update - 1st Event Start Date/Time: 16/07/24 08:02 AEST
1st Event End Date/Time: 16/07/24 08:04 AEST
2nd Event Start Date/Time: 16/07/24 08:06 AEST
Problem Status: Active
Impacted POI(s): 3KEY

Dear Customer,

Our backhaul provider is dispatching a tech to Keysborough to investigate.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 16, 08:35 AEST
Identified - 1st Event Start Date/Time: 16/07/24 08:02 AEST
1st Event End Date/Time: 16/07/24 08:04 AEST
2nd Event Start Date/Time: 16/07/24 08:06 AEST
Problem Status: Active
Impacted POI(s): 3KEY

Dear Customer,

Traffic to 3KEY has ceased again, investigating with the backhaul provider, no ETR is available at this stage.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 16, 08:11 AEST
Monitoring - Event Start Date/Time: 16/07/24 08:02 AEST
Event End Date/Time: 16/07/24 08:04 AEST
Problem Status: Monitoring
Impacted POI(s): 3KEY

Dear Customer,

Connectivity to NBN POI 3KEY has been restored and traffic observed to be flowing as expected as at 08:04. We are awaiting confirmation from our backhaul provider that work on this fault has been completed.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 16, 08:05 AEST
Investigating - Event Start Date/Time: 16/07/24 08:02 AEST
Problem Status: Active
Impacted POI(s): 3KEY

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 3KEY , we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 16, 08:04 AEST
Completed - The scheduled maintenance has been completed.
Jul 16, 08:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 04:00 AEST
Scheduled - Notification ID: NTF000029085

Notification of Routine Maintenance
Start Time: 16/07/2024 04:00:00 (AEST) - 02:00:00 (AWST)
End Time: 16/07/2024 08:00:00 (AEST) - 06:00:00 (AWST)

Purpose of Maintenance:
FSG will be performing software upgrades to our networking equipment hardware located in our NEXTDC P2 (NXTP2) POP during the maintenance window.
This undertaking is part of FSG's ongoing routine maintenance work to implement vendor recommended software updates of our networking infrastructure. These updates ensure the security and reliability of the service we deliver to our Customers.
FSG always indicates a longer maintenance window than required, so that in the rare event of any issues, our engineers can resolve them within the prescribed maintenance window.

Affected Services:
- Connectivity to NBN POIs 6BSD; 6CGE; 6KAT; 6MLO; 6PEB; 6SUB
- This will affect associated NBN services including:
- Connectivity Virtual Circuits (CVC) and attached Access Virtual Circuits (AVC)
- Virtual NNIs (VNNI)
- Enterprise Ethernet (EE)
- Customer NNI services connected at NEXTDC P2 (NXTP2)

Expected Impact:
Customers will experience 2 outages of up to 15 minutes each as the maintenance work is being undertaken.
The total time the network will be in a hazardous state is estimated to be no more than 4 hours.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.

Thank you for your patience while we make these critical improvements, if you have any questions related to this issue please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 4, 14:18 AEST
Completed - The scheduled maintenance has been completed.
Jul 16, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:00 AEST
Scheduled - Change ID: CRQ000008191841

Maintenance Window:
======================
Start Date & Time: 16/07/2024 00:00:00 AEST
Finish Date & Time: 16/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to an 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3BEN (Bendigo)
- 3CBN (Cranbourne)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 10, 10:51 AEST
Completed - The scheduled maintenance has been completed.
Jul 16, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:00 AEST
Scheduled - Change ID: CRQ000008191840

Maintenance Window:
======================
Start Date & Time: 16/07/2024 00:00:00 AEST
Finish Date & Time: 16/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to an 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2CHA (Chatswood)
- 2HAM (Hamilton)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 10, 10:48 AEST
Jul 15, 2024
Completed - The scheduled maintenance has been completed.
Jul 15, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 00:00 AEST
Scheduled - Change ID: CRQ000008191748

Maintenance Window:
======================
Start Date & Time: 15/07/2024 00:00:00 AEST
Finish Date & Time: 15/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to an 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 3HRS (Horsham)
- 3MTE (Mount Eliza)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 10, 10:44 AEST
Completed - The scheduled maintenance has been completed.
Jul 15, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 00:01 AEST
Scheduled - Change ID: CRQ000008191602

Maintenance Window:
======================
Start Date & Time: 15/07/2024 00:00:00 AEST
Finish Date & Time: 15/07/2024 06:00:00 AEST

Impact
======================
Service Impact: Up to an 1 hour service interruption within a 6 hour maintenance window.

Summary
======================
FSG engineers have been notified by nbn that they are upgrading equipment in the Aggregation Network at the POI (Point of Interconnect) in anticipation of emerging capacity needs from network growth at the following NBN POI(s):
- 2CRR (Carramar)
- 2PEA (Peakhurst)


During the maintenance window customers will experience a service interruption to the impacted POI(s) after which service will restore.

Our NOC will monitor this work closely and send an additional advisory should the maintenance be unsuccessful or have to be rolled back.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Jul 10, 10:22 AEST
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.