Update - Event Start Date/Time: 25/09/2023 21:29 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN
Dear Customer,
Our backhaul provider to NBN POI(s) 3EXH and 3CBN advised us that the field engineers have located the break in an aerial fibre cable at the corner of Primula Ave and Lynch Rd, Brooklyn.
They are currently mobilising the required resources for aerial cable works and expect to be ready to begin repairs in ~1h30m.
The next update will be provided at 04:30 AEST.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
Sep 26, 2023 - 02:03 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN
Dear Customer,
Our backhaul provider to NBN POI(s) 3EXH and 3CBN advised us that the field engineers have located the break in an aerial fibre cable at the corner of Primula Ave and Lynch Rd, Brooklyn.
They are currently mobilising the required resources for aerial cable works and expect to be ready to begin repairs in ~1h30m.
The next update will be provided at 04:30 AEST.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
Sep 26, 2023 - 02:03 AEST
Update - Event Start Date/Time: 25/09/2023 21:29 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN
Dear Customer,
Our backhaul provider to NBN POI(s) 3EXH and 3CBN advised us that the field technicians are on-site and are performing necessary tests.
The next update will be provided at 02:30 AEST.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
Sep 26, 2023 - 01:01 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN
Dear Customer,
Our backhaul provider to NBN POI(s) 3EXH and 3CBN advised us that the field technicians are on-site and are performing necessary tests.
The next update will be provided at 02:30 AEST.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
Sep 26, 2023 - 01:01 AEST
Update - Event Start Date/Time: 25/09/2023 21:29 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN
Dear Customer,
Our backhaul provider to NBN POI(s) 3EXH and 3CBN advised us that the field technicians have performed an OTDR test and located the break location around 30 km from the nearest exchange site; technicians have been dispatched to the break location.
There is no ETA at this stage; further updates will be provided once available.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
Sep 25, 2023 - 23:46 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN
Dear Customer,
Our backhaul provider to NBN POI(s) 3EXH and 3CBN advised us that the field technicians have performed an OTDR test and located the break location around 30 km from the nearest exchange site; technicians have been dispatched to the break location.
There is no ETA at this stage; further updates will be provided once available.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
Sep 25, 2023 - 23:46 AEST
Identified - Event Start Date/Time: 25/09/2023 21:29 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN
Dear Customer,
Our backhaul provider to NBN POI(s) 3EXH and 3CBN has advised us that the current outage is due to a fibre break around the south Melbourne area; backhaul field engineers have been engaged.
Further updates will be provided once available.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
Sep 25, 2023 - 22:43 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN
Dear Customer,
Our backhaul provider to NBN POI(s) 3EXH and 3CBN has advised us that the current outage is due to a fibre break around the south Melbourne area; backhaul field engineers have been engaged.
Further updates will be provided once available.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
Sep 25, 2023 - 22:43 AEST
Update - Event Start Date/Time: 25/09/2023 21:29 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN
Dear Customer,
FSG have observed a backhaul outage affecting NBN POI 3EXH as well as 3CBN; we are currently investigating with the backhaul provider; no ETR is available at this stage.
Our NOC team will continue monitoring the situation closely and send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
Sep 25, 2023 - 22:09 AEST
Problem Status: Active
Impacted POI(s): 3EXH and 3CBN
Dear Customer,
FSG have observed a backhaul outage affecting NBN POI 3EXH as well as 3CBN; we are currently investigating with the backhaul provider; no ETR is available at this stage.
Our NOC team will continue monitoring the situation closely and send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
Sep 25, 2023 - 22:09 AEST
Investigating - Event Start Date/Time: 25/09/2023 21:29 AEST
Problem Status: Active
Impacted POI(s): 3EXH
Dear Customer,
FSG have observed a backhaul outage affecting NBN POI 3EXH; we are currently investigating with the backhaul provider. no ETR is available at this stage.
Our NOC team will continue monitoring the situation closely and send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
Sep 25, 2023 - 21:42 AEST
Problem Status: Active
Impacted POI(s): 3EXH
Dear Customer,
FSG have observed a backhaul outage affecting NBN POI 3EXH; we are currently investigating with the backhaul provider. no ETR is available at this stage.
Our NOC team will continue monitoring the situation closely and send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
Sep 25, 2023 - 21:42 AEST
NSW NBN POIs
Operational
Backhaul - NBN POI
Operational
Backhaul - NBN POI
NBN POI - 2ALB (Albury)
Operational
NBN POI - 2BLK (Blacktown)
Operational
NBN POI - 2BLV (Berkeley Vale)
Operational
NBN POI - 2CAM (Campsie)
Operational
NBN POI - 2CAS (Castle Hill)
Operational
NBN POI - 2CBT (Campbelltown)
Operational
NBN POI - 2CFS (Coffs Harbour)
Operational
NBN POI - 2CHA (Chatswood)
Operational
NBN POI - 2CRR (Carramar)
Operational
NBN POI - 2CYS (City South)
Operational
NBN POI - 2DAL (Dalley)
Operational
NBN POI - 2DBB (Dubbo)
Operational
NBN POI - 2EDG (Edgecliff)
Operational
NBN POI - 2FRE (Frenchs Forest)
Operational
NBN POI - 2GBE (Glebe)
Operational
NBN POI - 2GOS (Gosford)
Operational
NBN POI - 2GRN (Grafton)
Operational
NBN POI - 2HAM (Hamilton)
Operational
NBN POI - 2KNS (Kensington)
Operational
NBN POI - 2LAK (Lakemba)
Operational
NBN POI - 2LID (Lidcombe)
Operational
NBN POI - 2LIV (Liverpool)
Operational
NBN POI - 2MAI (Maitland)
Operational
NBN POI - 2MIR (Miranda)
Operational
NBN POI - 2MOS (Mosman)
Operational
NBN POI - 2MYF (Mayfield)
Operational
NBN POI - 2NEW (Newtown)
Operational
NBN POI - 2NWR (Nowra-Bomaderry)
Operational
NBN POI - 2PAR (Parramatta)
Operational
NBN POI - 2PEA (Peakhurst)
Operational
NBN POI - 2PEN (Pendle Hill)
Operational
NBN POI - 2PTH (Penrith)
Operational
NBN POI - 2ROC (Rockdale)
Operational
NBN POI - 2RYD (Ryde)
Operational
NBN POI - 2STL (St Leonards)
Operational
NBN POI - 2SYA (Asquith Depot)
Operational
NBN POI - 2SYB (Eastern Creek Depot)
Operational
NBN POI - 2TAM (Tamworth)
Operational
NBN POI - 2WAG (Wagga Wagga)
Operational
NBN POI - 2WIN (Windsor)
Operational
NBN POI - 2WLG (Wollongong)
Operational
NSW Core Network and Data Centres
Operational
Infrastructure - EQUINIX SY3
Operational
Infrastructure - Equinix SY4
Operational
Sydney 2 B POP - EQUINIX
Infrastructure - EQUINIX SY6
Operational
Silverwater GOVDC
Infrastructure - EQUINIX SY7
Operational
GOVDC Unanderra
Infrastructure - Globalswitch 1
Operational
Globalswitch POP 1
Infrastructure - Globalswitch 2
Operational
Globalswitch POP 2
Infrastructure - NEXTDC S1
Operational
Sydney 1 POP - NEXTDC A
Interconnect - AXON
Operational
AXON connectivity for customers connecting to us via AXON
Peering - IX Australia
Operational
Peering - Equinix
Operational
Equinix MPLE Peering
Transit (AS1221 Telstra)
Operational