Event Start Date/Time: 19/04/24 00:07 AEST Event End Date/Time: 19/04/24 00:16 AEST Problem Status: Resolved Impacted POI(s): 7LAU
Dear Customer,
Our backhaul provider's maintenance window is over, connectivity to NBN POI 7LAU has been stable since it restore and we are now resolving this incident.
Connectivity to NBN POI 7LAU is undergoing planned works by our backhaul provider to replace hardware. Maintenance window is 00:00 to 06:00 with two interruptions of up to 30 minutes each.
Event Start Date/Time: 19/04/24 00:07 AEST Problem Status: Active Impacted POI(s): 7LAU
Dear Customer,
FSG have observed a backhaul outage affecting NBN POI 7LAU, we are currently investigating with the backhaul provider, no ETR is available at this stage.
Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.