Event Start Date/Time: 07/11/2024 02:23 AEDT Event End Date/Time: 07/11/2024 04:35 Problem Status: Monitoring Impacted POI(s): 2WNR
Dear Customer,
The scheduled maintenance has been completed, and Network Engineers are conducting service health checks. We are awaiting confirmation from our backhaul provider that work on this fault is fully resolved.
Event Start Date/Time: 07/11/2024 02:23 AEDT Problem Status: Active Impacted POI(s): 2WNR
Dear Customer,
Please be advised that additional impact from scheduled planned maintenance has resulted in an extended service outage affecting customers. The maintenance is still ongoing, and we will provide further updates as soon as we receive more information from the backhaul provider.
Event Start Date/Time: 07/11/2024 02:23 AEDT Problem Status: Active Impacted POI(s): 2WNR
Dear Customer,
FSG have observed a backhaul outage affecting NBN POI 2WNR, we are currently investigating with the backhaul provider, no ETR is available at this stage.
Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.