Event Start Date/Time: Thursday 13th Jan 2022 at 18:39 AEDT
Problem Status: Monitoring
Impacted POI's: Civic (9CVI)
Our upstream provider has observed multiple alarms on this service and is planning to replace cabling and clean and test all infrastructure on the NEXTDC end of this circuit. We are working with them to schedule an after hours emergency maintenance window to investigate and remediate the issue. Further notice will be provided once this has been planned and booked.
Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.